Accounts Receivable Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Reconcile all payments received with those posted.

• Set up website access for obtaining payment remittances.

• Generate monthly and as-needed reports tailored for clients.

• Investigate payment issues on a daily basis.

• Provide specific payment posting instructions to the Payment Posting Teams for each client.

• Offer detailed explanations for payments that cannot be posted.

• Identify root causes of missing remittances and implement preventive best practices.

• Conduct quality audits on payment postings and deliver feedback.

• Respond swiftly and professionally to customer inquiries via email and phone.

• Create and distribute client-specific reports through secured FTP, internal automation, and email.

• Collaborate with both internal and external teams to ensure client deadlines and accuracy are met.

• Coordinate training requirements with the direct manager.

• Enhance processes within current practices and procedures.

• Be present during the first four business days of each month, barring unforeseen emergencies.

• Process or opt out of credit card payments as necessary.

• Develop and update job aids.

• Assist with special projects and additional tasks assigned by leadership.

• Maintain and nurture business relationships.

• Adhere to HIPAA and PCI compliance guidelines.

⛳️ Requirements

• High School Diploma.

• 1-2 years of business office experience related to payment transactions, reconciliation, or payment posting.

• Proven proficiency in Microsoft Excel, including the ability to create accurate working spreadsheets.

• Strong sense of confidentiality and professionalism regarding information related to company and/or client operations.

• Highly motivated, proactive, and organized with the ability to manage time, prioritize tasks, and effectively handle projects.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to work effectively under pressure and manage multiple demands simultaneously.

• Capability to thrive within a cross-functional team environment as well as independently.

• Exceptional attention to detail and organizational skills.

• Willingness and ability to adapt to changes in the work environment, procedures, priorities, and job responsibilities.

• Applicants must be authorized to work in the United States now and in the future.

• No current or future visa sponsorship is available.

🏝️ Benefits

• Discretionary bonus plan.

• Comprehensive benefits package.

• Retirement plan.

• Health coverage.

• Paid time off.

• Reasonable accommodations for qualified individuals with disabilities.

• Remote work arrangement.