Accounts Receivable Specialist

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Prepare, review, and maintain customer invoices along with billing records.

• Monitor accounts receivable aging, identify overdue balances, and follow up on outstanding payments.

• Record incoming payments, align transactions with open invoices, and investigate unapplied or misapplied cash.

• Reconcile customer accounts, payment processor activities, and receivables records.

• Research and resolve discrepancies in billing and reconciliation.

• Address billing inquiries, payment failures, credits, refunds, and account adjustments.

• Collaborate with customer support, operations, and finance teams.

• Maintain thorough documentation of collection activities, customer communications, reconciliations, and adjustments.

• Assist with month-end closing, accounts receivable reporting, cash application, and audit or documentation requests.

• Identify recurring billing or reconciliation issues and suggest process enhancements.

• Handle customer and company financial information with confidentiality and adhere to internal controls.

⛳️ Requirements

• 2–5 years of professional experience in accounts receivable, billing, cash application, bookkeeping, or a related accounting role.

• Proficient understanding of invoicing, payment posting, account reconciliation, receivables aging, and collection follow-up.

• Experience with accounting software, billing platforms, payment systems, and spreadsheets.

• Proficiency in Microsoft Excel or Google Sheets is preferred.

• Strong attention to detail with the ability to research discrepancies, prioritize deadlines, and manage multiple accounts.

• Excellent written and verbal communication skills in a professional setting.

• Capacity to resolve billing inquiries tactfully.

• Good judgment in handling confidential financial and customer information.

• Capability to work independently in a remote setting while remaining responsive, organized, and collaborative.

• High school diploma or equivalent is required.

• Reliable internet connection and a suitable workspace for remote work.

• Ability to maintain confidentiality while working remotely.

🏝️ Benefits

• Health insurance.

• Retirement savings benefits.

• Paid leave.

• Fully remote work arrangement.

• Flexible location and schedule requirements to be confirmed during recruitment.