Accounts Receivable Specialist

This is a fully remote position, open to applicants in California, +9 more states.

📋 Description

• Oversee client accounts and ensure timely invoice payments.

• Engage with clients regarding overdue invoices and address payment discrepancies.

• Analyze aging reports and provide consistent updates to management.

• Work collaboratively with attorneys, office administrators, and the billing team to resolve issues.

• Submit necessary write-offs with approval through the workflow portal.

• Keep accurate and comprehensive notes on all communications with clients.

• Collaborate with management and the collection committee to escalate issues as needed.

• Perform additional tasks as requested and assigned.

• Report directly to the Accounts Receivable Supervisor.

⛳️ Requirements

• An associate degree in Accounting, Finance, Business Administration, or a related field is required; a bachelor’s degree is preferred.

• A minimum of three years of experience in accounts receivable or collections is required.

• Experience within a large law firm or a similar professional services setting is essential.

• A strong client service orientation and team-based approach are necessary.

• Ability to communicate effectively and address common inquiries or complaints from clients and internal staff.

• Strong interpersonal skills to foster effective relationships with partners, attorneys, clients, and staff.

• High levels of responsiveness, diplomacy, and professionalism are expected.

• Proven proficiency in Microsoft Office Suite, including Word and Outlook.

• Advanced working knowledge of Excel is required.

• Familiarity with ARCS or other collections software is desirable.

• Experience with Elite or similar law firm financial systems is highly desirable.

• Preferred experience with e-Billing platforms such as Legal Tracker, CounselLink, or T360.

• Demonstrated ability to learn new software applications quickly.

• A general understanding of accounting principles and internal control concepts is necessary.

• Capability to perform arithmetic operations using whole numbers, common fractions, and decimals.

• Ability to apply fractions, percentages, ratios, probability, statistical inference, and proportions to real-world situations.

• Proven ability to multitask and maintain attention to detail with effective follow-up methods.

• Excellent organizational and planning skills, with the ability to prioritize multiple tasks and projects to meet deadlines.

• Ability to handle confidential and sensitive information with discretion.

🏝️ Benefits

• Competitive salaries along with a performance bonus program.

• Group health, dental, and vision insurance options available.

• Multiple plan choices and various levels of benefits offered.

• Coverage for same-sex domestic partners is included.

• Pre-tax premiums available.

• Coverage begins on the date of hire.

• Group term life insurance and coverage for accidental death and dismemberment.

• Voluntary supplemental group universal life insurance options.

• Voluntary accident insurance for employees and their families.

• Long-term care insurance is provided.

• Short-term and long-term disability benefits available.

• Pre-tax benefit programs, including dependent care, healthcare reimbursement, and transit or qualified parking benefits in most locations.

• Retirement plan options, including a voluntary 401(k) plan.

• Flexibility for remote work arrangements.

• A collegial and respectful work environment.