Accounts Receivable Optimization Analyst

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Act as the subject matter expert regarding accounts receivable performance.

• Analyze accounts receivable aging, days in accounts receivable, and cash collection trends based on payer, service location, and financial classification.

• Identify and prioritize accounts that are high-value and high-yield for follow-up actions.

• Detect gaps in follow-up activities and account coverage.

• Collaborate with operational leaders to propose changes in workflow, resources, and processes.

• Assess payment behaviors, underpayments, denials, and contractual variances across different payer types.

• Create and reconcile dashboards and performance metrics for accounts receivable aging, resolution rates, cash acceleration, and recovery.

• Facilitate working sessions to confirm root causes, formulate corrective action plans, and oversee implementation.

• Develop workflow logic, worklists, and automation enhancements to boost follow-up efficiency.

• Monitor corrective actions against baseline performance and re-engage teams when outcomes do not meet expectations.

• Counsel operational and client leadership on accounts receivable risks, recovery prospects, and priorities.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in healthcare administration, business, finance, or a related discipline; an equivalent mix of education and progressive revenue cycle experience will be considered.

• Over 4 years of progressive experience in hospital accounts receivable, collections, or revenue cycle analytics, including independently managing AR improvement initiatives.

• Advanced understanding of accounts receivable aging, days in accounts receivable, cash forecasting, and follow-up processes across Medicare, Medicaid, managed care, and commercial payer environments.

• Capability to interpret payer remittances, reimbursement methodologies, contractual terms, denial patterns, and variance drivers across various payer types.

• Proven ability to identify root causes, guide cross-functional teams through corrective actions, and maintain results without daily supervision.

• Experience with Epic Resolute and enterprise AR work-list tools is preferred.

• Proficiency with business intelligence tools (Power BI, Tableau) and/or SQL is preferred.

• Previous experience in a large, multi-facility healthcare system is preferred.

• Proficient in Microsoft Office Suite, with strong Excel skills including pivot tables, modeling, and data analysis capabilities.

• Excellent interpersonal and influencing skills, with the ability to communicate and present findings at all levels of the organization, including executive leadership.

• Strong problem-solving and creative abilities, with a capacity to exercise independent judgment and make decisions based on accurate and timely analyses.

• High level of integrity and reliability, with a strong sense of urgency and a results-oriented mindset.

• Exceptional written and verbal communication skills are required.

• Must have a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.

• Ability to exercise independent judgment, collaborate with others, and manage stress effectively.

• Must adhere to Information Security and HIPAA policies and procedures.

• Must restrict access to protected health information to the minimum necessary.

• Must handle, protect, and disclose protected health information according to HIPAA standards.

🏝️ Benefits

• Occasional travel to client facility locations may be necessary.

• Flexibility to work outside of standard business hours to meet business needs when required.

• Multifactor authentication and security supported by a company-required smartphone or electronic device.

• Equal employment opportunity protections under federal, state, and local law.