Accounts Receivable Manager – 13-month Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate the complete accounts receivable (AR) process, which encompasses invoicing, collections, billing systems, and month-end closing, while identifying gaps, inefficiencies, and risks.

• Develop and implement improved AR workflows, controls, and documentation.

• Modernize AR operations by integrating best practices and balancing immediate improvements with sustainable process design.

• Build support for process modifications and encourage adoption among impacted teams.

• Oversee monthly and ad hoc B2B invoicing, ensuring accuracy, adjustments, and credits are correctly managed.

• Maintain customer billing records in accordance with contractual terms and the services provided.

• Manage billing operations within Stripe and NetSuite, including accounts, payment methods, ACH/direct debit authorizations, payment links, refunds, credits, and consolidations.

• Address escalations related to billing, payment, invoicing, and synchronization across Stripe, NetSuite, and Salesforce.

• Lead the Finance component of the Stripe–NetSuite connector project in collaboration with Engineering.

• Oversee the aging receivables portfolio, including follow-up on overdue accounts, payment inquiries, disputes, arrangements, and escalations.

• Manage access and permissions for Egencia, provide traveler support, assist with booking issues, and liaise with vendors.

• Reconcile AR balances and prepare reports, accounting entries, and audit documentation during month-end closing.

⛳️ Requirements

• 4-5 years of experience leading an AR or credit control process transformation, preferably in a multi-entity or multi-currency setting.

• Significant, proven experience in AR, collections, or B2B invoicing, including time spent in a managerial or leadership role.

• Essential to possess deep, hands-on expertise in NetSuite.

• Strong working knowledge of Stripe is expected.

• Ability to represent the Finance department credibly to Sales, Development, and Legal leadership.

• Capable of navigating an ambiguous transition with minimal ramp-up time.

• Comfortable diagnosing ineffective or outdated processes and advocating for necessary changes.

• Proven track record in supporting external audit requests and independently preparing accounting entries and reconciliations.

• Experience in healthcare, imaging, or another regulated industry is advantageous, though not mandatory.

• Must be legally authorized to work in the United States at the time of hire and should not require employer sponsorship for a work visa, current or future.

• Successful applicants will be subject to a background check.

🏝️ Benefits

• An opportunity to positively impact people's lives and their health.

• 401(k) retirement savings plan with pre-tax contributions; no company matching contributions.

• Comprehensive health, dental, and vision benefits, including Mental Health coverage.

• Base salary of $75,000-$85,000 in local currency, depending on experience and geographic location.