Accounts Receivable & Collections Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee accounts receivable functions, encompassing invoicing, credit notes, receipts, and payment distributions.

• Track and address customer billing inquiries promptly.

• Process customer payments utilizing various currencies and payment methods.

• Execute collection efforts, send payment reminders, and follow up on overdue accounts.

• Supervise customer accounts for overdue payments and engage in proactive collection calls and emails.

• Generate monthly customer statements and carry out account reconciliations.

• Address billing discrepancies and issues in collaboration with the Customer Success and Sales teams.

• Aid in cash flow forecasting and credit control activities.

• Contribute to month-end reporting, aging analysis, accrued revenue journals, and fulfill audit requirements.

• Ensure adherence to company policies, internal controls, and accounting standards.

• Recognize opportunities to enhance accounts receivable processes and support automation efforts.

⛳️ Requirements

• A Bachelor’s degree in Accounting, Finance, or a related discipline.

• 2-3 years of experience in Accounts Receivable, Finance Administration, or a comparable finance support position.

• Practical experience with invoicing, collections, receipting, payment allocation, and reconciliations.

• Strong comprehension of accounts receivable processes and revenue recognition principles.

• Familiarity with ERP/accounting systems such as NetSuite, Microsoft Dynamics 365, Xero, MYOB, or similar platforms.

• Proficient in Excel and experienced with Microsoft Office or Google Workspace.

• Exceptional communication, negotiation, and stakeholder management abilities.

• Demonstrated experience in managing collection calls and customer follow-ups.

• High attention to detail, excellent organizational skills, and capacity to handle multiple priorities.

• Proactive, solution-oriented mindset for resolving billing and account-related issues.

• Experience in a SaaS, technology, or rapidly growing business environment is highly valued.

• Readiness to work the designated AEST/AEDT schedule.

🏝️ Benefits

• Work from home capability.

• Monday to Friday schedule; weekends are off.

• Health Maintenance Organization (HMO) with 2 dependents covered and medical reimbursements.

• Government-mandated benefits included.

• Opportunities to collaborate with leading companies in Australia and internationally.

• Access to training programs for career advancement.

• Engaging company outings, team activities, and wellness sessions.

• A supportive and inclusive company culture.

• Dedicated managers committed to your growth and success.

• Competitive compensation and benefits package.

• Additional entitlements offered.

• Structured career development initiatives.

• A people-first culture prioritizing stability, growth, and genuine care.

• An equal opportunity and inclusive workplace.