Accounts Receivable Collections Associate

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Oversee designated accounts receivable portfolios and actively track aging reports to pinpoint delinquent accounts and potential collection risks.

• Evaluate portfolio performance and devise efficient collection strategies to enhance cash flow and minimize outstanding balances.

• Investigate and address invoice disputes, payment delays, and account discrepancies by collaborating with clients and internal teams.

• Negotiate payment arrangements, settlement strategies, and account resolutions while maintaining a balance between business goals and customer relations.

• Suggest appropriate actions for escalated accounts, such as payment plans, account modifications, or referrals to third-party collections.

• Keep comprehensive and precise records of collection activities, communications, decisions, and updates on account statuses.

• Reconcile customer accounts and resolve intricate account discrepancies through thorough analysis and collaboration with stakeholders.

• Generate portfolio performance reports and identify trends, risks, and opportunities to enhance collections effectiveness.

• Assist in forecasting and financial planning by providing accurate insights and performance metrics related to collections.

• Work alongside Finance, Operations, Contracts, and Commercial teams to resolve account issues and enhance collections outcomes.

• Contribute to process improvement initiatives by recognizing workflow inefficiencies and proposing operational enhancements.

• Aid in the development and implementation of departmental policies, procedures, and best practices.

• Act as a resource for internal stakeholders by offering guidance on collections processes, account management, and system functionalities.

• Engage in cross-functional meetings and initiatives to tackle systemic issues affecting accounts receivable performance.

• Ensure compliance with company policies, financial controls, audit requirements, and relevant regulatory standards.

⛳️ Requirements

• Bachelor’s degree in Business, Accounting, Finance, or a related discipline.

• 2 to 4 years of experience in accounts receivable, collections, billing, credit management, or similar financial operations.

• Proven experience managing customer portfolios and influencing favorable collection outcomes.

• Demonstrated capability to resolve escalated account issues and develop practical, business-oriented solutions.

• Strong analytical skills with the capacity to interpret financial data, recognize trends, and support decision-making processes.

• Excellent organizational abilities to manage multiple priorities and meet deadlines effectively.

• Exceptional verbal and written communication skills, including experience in negotiations with customers and internal stakeholders.

• Advanced proficiency in Microsoft Excel, encompassing pivot tables, formulas, reporting, and data analysis.

• Experience with ERP systems, financial systems, and accounts receivable platforms is preferred.

• Strong problem-solving skills with the ability to exercise judgment and discretion in resolving account issues.

• Ability to cultivate productive relationships and collaborate effectively across various departments and functions.

• Adaptability and resilience in a dynamic, fast-paced working environment.

• Customer-focused attitude with a commitment to delivering high-quality service and achieving business results.

🏝️ Benefits

• Competitive compensation and incentives.

• Private medical coverage.

• MetLife protection.

• SZÉP Card.

• Telework reimbursement.

• Employee events.

• Hybrid technology support.