Accounts Receivable Clerk

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Process and verify sales orders for accuracy, completeness, pricing, discounts, taxes, payment terms, billing information, and any discrepancies.

• Confirm the status of customer accounts, outstanding balances, payment history, and notes related to collections.

• Validate purchase orders, contracts, approvals, tax information, and accompanying documents.

• Identify any missing information, duplicate orders, billing discrepancies, incorrect payment terms, pricing issues, and contract mismatches prior to generating invoices.

• Collaborate with cross-functional teams to promptly resolve order-related issues.

• Assist in reconciling customer accounts, correcting invoices, issuing credit memos, applying payments, and handling payment-related queries.

• Maintain precise records of orders, approvals, communications, and resolutions of issues.

• Support the month-end closing process by ensuring orders are processed, reviewed, approved, and prepared for timely billing.

• Adhere to internal controls, company policies, documentation standards, and compliance procedures.

• Suggest process enhancements to minimize billing errors and optimize the order-to-cash workflow.

⛳️ Requirements

• Proven experience in Accounts Receivable, Billing, Order Management, Finance Operations, Collections, or a similar administrative finance role.

• Strong knowledge of invoices, payment terms, customer balances, credit holds, collections activities, account reconciliation, and billing workflows.

• Competence in processing and reviewing sales orders, purchase orders, contracts, customer records, and account documentation with precision.

• Exceptional attention to detail with the ability to identify discrepancies, missing information, and potential billing issues.

• Robust organizational, analytical, and problem-solving abilities.

• Clear and professional communication skills.

• Capability to manage multiple priorities, meet deadlines, and excel in a fast-paced environment.

• Proficiency in Microsoft Excel, Google Sheets, accounting systems, ERP platforms, or CRM/order management tools.

• Experience with NetSuite and Salesforce, or similar ERP, CRM, billing, or accounting systems is preferred.

• Familiarity with order-to-cash processes, cash application, and collections is preferred.

• Experience in supporting billing deadlines, month-end close, invoice adjustments, or credit memo processing is preferred.

• Ability to document processes, track exceptions, and follow up on unresolved order or billing issues is preferred.

• Must successfully complete a background check.

• May need to verify legal name, current physical location, valid contact number, and residential address.

🏝️ Benefits

• Competitive salary.

• Full-time employee participation in the ownership program.

• Flexible work culture.

• Generous time off policy, including local holidays and the annual “Dim the Lights” period in late December.

• Comprehensive wellness programs and mental health support.

• Opportunities for learning and development.

• Professional development resources.

• Tuition reimbursement.

• Access to technology and tools necessary for optimal performance.

• Motivosity employee recognition program.

• An inclusive and supportive culture that fosters meaningful connections.