Accounts Receivable Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the establishment of customer accounts and maintain billing data, which includes verifying billing contacts, tax information, payment instructions, coding, and associated documentation.

• Generate and send customer invoices based on approved contracts, orders, billing schedules, and other relevant documentation.

• Accurately and promptly process customer payments; investigate unapplied cash and resolve discrepancies with both internal and external parties.

• Track accounts receivable aging, follow up on overdue balances, and document collection efforts and customer commitments.

• Address customer billing inquiries and coordinate issue resolution with Sales, Legal, RevOps, and other internal departments.

• Assist with revenue recognition and month-end closing by managing revenue schedules and reconciling accounts receivable activity with the general ledger, bank transactions, and supporting schedules.

• Prepare documentation for journal entries and escalate exceptions as necessary.

• Keep organized, audit-ready reports, schedules, and supporting records; assist in audits and compliance reviews by collecting required documentation.

• Contribute to enhancements in billing, collections, cash application, and reconciliation processes while ensuring adherence to approval and documentation controls.

⛳️ Requirements

• 1–3 years of experience in accounts receivable, accounting operations, billing, cash application, revenue accounting, or a similar role; equivalent practical experience may also be considered.

• Fundamental understanding of basic accounting and GAAP principles, including debits and credits, account reconciliations, and revenue-related schedules.

• Proficient in Microsoft Excel, including the use of formulas, filters, lookups, and basic pivot-table analysis.

• Exceptional attention to detail, strong organizational skills, and analytical/problem-solving abilities.

• Effective written and verbal communication skills, including the ability to interact with customers.

• Capability to manage sensitive customer and financial information while adhering to documented procedures and approval processes.

• Motivation to learn, collaborate, and contribute in a dynamic environment.

• Commitment to the company’s core values of passionate curiosity, continuous improvement, empathy, sustainability, humility, and empowerment through transparency.

• Must have authorization to work and reside in the United States; visa sponsorship is not currently available.

🏝️ Benefits

• Health/Dental/Vision/life insurance: 100% coverage for both the employee and their family.

• Flexible time off policy.

• 13 paid holidays annually.

• 401(k) with a company match of up to 4%.

• Stock options and semi-annual bonuses.

• Remote work: $1,500 new hire allowance to establish a home office.

• $500 annual home office allowance after the first year.

• $150 monthly reimbursement for cell phone and internet expenses.

• $5,000 annual allowance for professional development.

• $5,250 towards continuing education or student loan repayment.

• $1,200 annual budget for lifestyle, wellness, pet insurance, and additional benefits.

• A one-time benefit of $10,000 for family planning.

• In-person and virtual employee events held throughout the year.

• Company swag.