Accounts Receivable Associate

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Oversee and manage aged accounts receivable for wholesale retail accounts, ensuring prompt collection efforts and resolution of overdue balances.

• Track aging reports and proactively follow up on upcoming and overdue invoices via phone calls, emails, and written communications.

• Maintain precise documentation of account activities, customer interactions, and collection efforts.

• Investigate, resolve, and reconcile discrepancies in accounts, invoice disputes, deductions, short payments, and unapplied cash.

• Process, apply, and reconcile customer payments and credit memos using Dynamics and Acumatica ERP systems.

• Monitor customer credit risk, assess payment trends, assist with payment term inquiries, and support credit reviews.

• Collaborate with sales personnel to manage customer accounts, review credit limits, enforce credit holds, and balance collection priorities with customer relationship management.

• Conduct account reconciliations and assist retail partners with statement reviews, payment research, and dispute resolution.

• Identify delinquent or high-risk accounts and recommend payment arrangements, escalations, third-party collections, or legal action as necessary.

• Maintain accurate account records and generate reports related to AR aging, account status, collections activity, and critical account updates.

• Participate in weekly meetings with the CFO and Financial Controller to provide updates on critical accounts, collection risks, and overall AR performance.

⛳️ Requirements

• Strong background in accounting, with a preference for accounts receivable experience.

• Familiarity with ERP systems, especially Dynamics and Acumatica, is a plus.

• Exceptional communication, negotiation, and problem-solving abilities.

• Highly organized with a keen attention to detail.

• Availability to work from 9:00 AM to 5:00 PM EST or 9:00 AM to 5:00 PM PST, corresponding to 3:00 PM to 11:00 PM or 6:00 PM to 2:00 AM in Serbia.

🏝️ Benefits

• Work fully remotely in a flexible and collaborative environment.

• Enhance your expertise in Accounts Receivable while supporting leading U.S. cannabis companies.

• Advance your career through hands-on experience, ownership, and continuous learning.