Accounts Receivable Assistant, Demand Capture

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop and assess various documents.

• Assist in the analysis and resolution of straightforward complaints.

• Monitor operational challenges and deficiencies to ensure corrective measures are implemented.

• Track operational key performance indicators (KPIs).

• Elevate more complicated cases to analysts or management.

• Maintain open and respectful communication with colleagues and the IT department.

• Engage in the team’s daily meetings.

• Provide support to requesters regarding operational inquiries.

• Direct opportunities to the appropriate departments.

• Report to the O2C Coordinator.

• Operate within the O2C stream during business hours.

⛳️ Requirements

• Currently enrolled in a degree program in Business Administration, Accounting, Economics, or a related discipline.

• Basic to intermediate proficiency in Excel, PowerPoint, and Outlook.

• Familiarity with SAP is an advantage.

• Experience in Supply Chain is a plus.

• Knowledge of NCE methodologies is beneficial.

• Strong analytical and problem-solving abilities, with an emphasis on identifying root causes.

• Initiative, results-driven attitude, resilience, and excellent teamwork skills.

• Strong customer service orientation and dedication to efficient delivery.

• Exceptional organizational, time management, and communication capabilities.

🏝️ Benefits

• A diverse and inclusive workplace.

• Investment in digital transformation and innovation.

• Commitment to employee well-being.

• Opportunity for remote work arrangements.