Accounts Receivable Administrator I

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Support the AR Manager in the daily operations of accounts receivable.

• Review, process, and finalize adjustments to invoices.

• Investigate and rectify errors in payment plans.

• Analyze account balances, payment discrepancies, and unresolved cash issues.

• Address and resolve customer disputes in collaboration with Operations.

• Monitor and respond to accounts receivable emails, directing phone calls as necessary.

• Conduct courtesy follow-up calls and manage overflow calls.

• Maintain precise records of customer interactions, adjustments, disputes, and resolutions.

• Generate aging reports, commission reports, and regular management reports.

• Work with internal teams to address billing issues, account discrepancies, and customer inquiries.

• Identify opportunities for process enhancements to boost cash flow and improve customer satisfaction.

• Assist with ad hoc projects and other responsibilities as assigned by the AR Manager.

⛳️ Requirements

• Minimum of 1 year of experience in Accounts Receivable, administrative roles, or customer service.

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

• Strong mathematical abilities and 10-key skills.

• Excellent verbal and written communication skills.

• Experience with NetSuite is preferred.

• Knowledge of veteran disability benefits is an advantage.

• High School Diploma or equivalent is required.

• An Associate's Degree in Accounting, Business, or a related field is preferred.

• This is a fully remote position available only in Las Vegas, NV.

• No direct supervisory responsibilities are involved.

🏝️ Benefits

• Flexibility to work from home based on business needs and policies.

• Monday–Friday schedule from 8 a.m. to 5 p.m.

• Options for Medical, Vision, and Dental plans with company premium contributions.

• Vacation and sick leave provided.

• 8 paid holidays plus an additional floating holiday.

• 401k plan with company matching after 90 days of employment.

• Additional ancillary benefits offered.

• In-house training and on-the-job development opportunities.

• Mentorship and professional development support.

• Opportunities for promotional advancement, leadership roles, and skill development through lateral transfers.

• A culture that emphasizes work-life balance and a people-focused environment.