Accounts Receivable Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Analyze, reconcile, and address discrepancies in both secured and unsecured customer accounts receivable.

• Investigate the underlying causes of claims, deductions, short payments, and unresolved invoices, ensuring prompt and precise resolutions.

• Engage effectively with customers and internal teams (Customer Service, Sales, Distribution Centers, Accounting) to resolve account-related issues.

• Maintain precise documentation of account activities within ERP systems (e.g., SAP), Electronic Customer Files, and associated tools.

• Reconcile outstanding credit memos and ensure appropriate matching or resolution of unpaid or partially paid invoices.

• Examine recurring issues to identify trends and contribute to initiatives for continuous improvement.

• Interact with middle and senior management of both internal and external stakeholders during complex or sensitive discussions regarding accounts.

• Coordinate refund requests through thorough research and documentation to finalize account closures.

• Ensure adherence to internal policies, procedures, and documentation standards concerning accounts receivable and collections.

⛳️ Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline, or equivalent professional experience.

• Proficient in English, with the capability to participate in daily meetings and prepare reports for the U.S. headquarters.

• Prior experience in accounts receivable, credit, collections, or financial operations.

• Strong understanding of account reconciliation, dispute resolution, and financial analysis.

• Experience with ERP systems such as SAP and electronic customer documentation tools.

• Proficient in Microsoft Excel and other Office applications.

• Excellent analytical, problem-solving, and decision-making abilities, with a keen attention to detail.

• Capability to manage multiple priorities in a fast-paced environment while adhering to strict deadlines.

• Outstanding communication skills with the ability to effectively engage with customers and cross-functional teams.

• Self-motivated, organized, and capable of working independently with minimal supervision.

• Commitment to collaboration, continuous improvement, and best practices within a shared services environment.

🏝️ Benefits

• Employment under CLT regime (Brazil).

• Competitive salary, aligned with current market standards.

• Meal and/or food allowance (BRL 40.00 per business day).

• Transportation allowance or free on-site parking.

• Health insurance plan.

• Dental insurance plan.

• TotalPass.

• Remote work model.

• Annual Profit-Sharing Program (PPR), based on performance and goal achievement.

• Birthday Day Off.

• Life insurance.