Accounts Payable Analyst – Energy & Utilities

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Accurately and efficiently process a large volume of invoices for electricity, gas, and LPG within the company’s platform.

• Oversee dedicated inboxes and upload invoices into the system for payment processing.

• Deliver exceptional service to customers, providers, and internal stakeholders.

• Address internal inquiries promptly.

• Liaise with internal teams, retailers, providers, and other relevant parties.

• Ensure systems, customer documentation, and supporting records are maintained accurately.

• Review and address outstanding debts and matters related to debt recovery.

• Request missing invoices and necessary data from retailers.

• Investigate and resolve disputes regarding billing charges.

• Reconcile and follow up on billing adjustments.

• Follow up on cases both internally and externally via email and phone.

• Submit precise scheduled weekly reports.

• Ensure tasks meet quality standards, daily performance metrics, and KPI objectives.

• Identify and escalate issues to senior team members or management as needed.

• Resolve assigned cases by their due dates.

• Maintain the confidentiality of customer and provider information.

• Carry out other duties associated with the position as required.

⛳️ Requirements

• A minimum of 3–5+ years of relevant experience in accounts payable support, billing administration, data entry, or a comparable role is required.

• Professional qualification certification or equivalent relevant work experience is mandatory.

• Previous experience in accounts payable is beneficial.

• Proficiency in Microsoft Office applications, particularly intermediate skills in Microsoft Excel, is essential.

• Strong attention to detail and accuracy in processing invoices, billing information, and customer data is crucial.

• Excellent organizational and time-management abilities, with a capacity to handle high workloads and meet deadlines, are essential.

• Exceptional written and verbal communication skills are necessary.

• Good interpersonal skills with the ability to collaborate effectively with internal teams, retailers, providers, and other stakeholders are essential.

• Demonstrated initiative and resourcefulness in identifying and resolving issues efficiently are required.

• A results-focused and goal-oriented work approach is essential.

• Experience in the electricity, gas, utilities, or related industries is preferred.

🏝️ Benefits

• Work from home.

• Monday to Friday, 7:00 AM–4:00 PM PHT, with adjustments for daylight saving time.

• HMO benefits that include coverage for 2 dependents and medical reimbursements.

• Government-mandated benefits.

• Allowances for working from home.

• Opportunities to collaborate with leading companies in Australia and beyond.

• Training programs for career advancement.

• Company outings, team-building activities, and wellness sessions.

• A supportive and inclusive culture.

• Dedicated managers focused on employee growth and success.

• Competitive salary and benefits package.

• Additional entitlements.

• Structured career development programs.

• A people-first culture that prioritizes stability, growth, and employee care.

• An equal opportunity and culturally diverse, inclusive workplace.