Accounting Analyst

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Prepare, review, edit, finalize, and distribute invoices for clients.

• Manage electronic billing through client portals and LEDES formats.

• Build and nurture client relationships concerning specific billing guidelines, submission requirements, and invoicing processes.

• Ensure invoices are submitted accurately and punctually in accordance with client deadlines and billing requirements.

• Verify billing information for precision and compliance.

• Investigate and resolve billing discrepancies, invoice rejections, and client inquiries related to billing.

• Collaborate with attorneys, legal assistants, and other stakeholders to ensure billing accuracy and timeliness.

• Oversee collections activities for designated clients.

• Proactively follow up on outstanding balances, payment commitments, and overdue invoices.

• Engage directly with clients regarding the status of invoices, payment inquiries, billing disputes, and collection issues.

• Identify and address factors contributing to delayed payments.

• Escalate high-risk or unresponsive accounts as necessary.

• Conduct regular review meetings with attorneys regarding accounts receivable to discuss aging balances, collection strategies, and action items.

• Maintain comprehensive records of collection activities, client communications, payment commitments, and account statuses.

• Establish and sustain professional client relationships while handling sensitive discussions related to outstanding balances and payment terms.

• Assist with various projects as directed by management.

• Expand knowledge of industry-specific terminology and processes unique to Immigration Legal Services.

• Support the enhancement of processes that foster a positive client experience and contribute to Ellis Porter’s financial success.

⛳️ Requirements

• A minimum of 5 years of experience in billing, accounts receivable/collections, ideally within a law firm or other professional services setting.

• Strong analytical and problem-solving abilities.

• Exceptional written and verbal communication skills.

• Professional engagement with attorneys, clients, and firm leadership.

• Highly organized with a keen attention to detail.

• Ability to manage various priorities and meet deadlines.

• Capability to exercise sound judgment.

• Committed to maintaining confidentiality and handling sensitive client and financial information.

• Familiarity with e-billing software such as Legal Tracker and Collaborati.

• Robust experience in accounts receivable and collections.

• Proficient in client communication and relationship management.

• Strong skills in Microsoft Office.

• Intermediate to advanced skills in Excel.

🏝️ Benefits

• An opportunity to engage in challenging, dynamic, and highly rewarding work with an inspiring mission.

• A team of intelligent, creative, and dedicated immigration professionals who prioritize respectful and collaborative working relationships.

• An inclusive firm culture that celebrates diverse perspectives, backgrounds, identities, and experiences.

• People-centered workplace policies and flexible work schedules, including options for remote work.

• Competitive compensation package.

• Health, dental, vision, and life insurance benefits.

• 401(k) retirement savings plan with employer matching.

• Generous paid time off.

• Casual attire for employees working in person at the Troy or Ann Arbor offices.

• Abundant free food for employees working in person at the Troy or Ann Arbor offices.

• Regular opportunities for exposure to international cuisine and culture for employees working in person at the Troy or Ann Arbor offices.