Account Supervisor, MedComm

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee medical communications projects from start to finish

• Handle the development of scientific content, manage conference participation, data visualization, engagement with healthcare provider KOLs, speaker program creation and training, advisory boards, educational events, and omnichannel strategies

• Execute the tactical implementation of integrated medical communications plans

• Formulate strategic planning and facilitate cross-functional collaboration

• Collaborate with Project Management, Medical, Strategy, Creative, and Subject Matter Experts to create project plans

• Act as the primary point of contact for clients and agency partners

• Create tactical plans and assist in broader strategic initiatives alongside Account Directors

• Identify and address client needs while aligning internal processes for effective project execution

• Lead client presentations and conduct internal project meetings

• Oversee the development of detailed campaign and project plans and assume project ownership

• Manage status updates, financial forecasting, budgets, target goals, and client objectives

• Oversee peer-to-peer education initiatives across digital, social, and in-person channels throughout the lifecycle of the project

• Manage program logistics, including venue selection, contract negotiations, travel arrangements, catering, room setups, audiovisual services, rooming lists, transportation, and vendor coordination

• Customize and distribute program materials to attendees

• Coordinate the reconciliation of final invoices with the EIT Meeting Services Team

• Adhere to agency procedures, processes, and workflows

• Maintain or surpass minimum billable utilization percentages

• Mentor and develop junior team members

⛳️ Requirements

• Approximately 5 to 8 years of relevant industry experience

• Experience in client services, advertising/marketing agencies, and pharmaceutical marketing is required

• A Bachelor's degree or equivalent education alongside professional experience is required

• Strong and practical experience in marketing and advertising, with specialization in digital strategy, media, and technology

• Preferred experience in meeting planning/services, live and virtual event management, and congresses

• Capability to approve copy, scope, and deliverables adhering to high quality-control standards

• Ability to juggle multiple high-priority projects with competing deadlines

• Deep understanding of agency offerings and expertise

• Strong client relationship skills and a proven record of customer satisfaction

• Demonstrated ability to manage projects to successful conclusion

• Proficient negotiation skills

• Prior experience in medical communications, including speaker bureau content

• Familiarity with web development technologies and processes

• Proven capacity to supervise and develop Account Administrator and Account Manager team members

• Strategic thinking and strong business acumen

• Sound analytical capabilities

• Excellent problem-solving abilities

• Strong presentation skills and effective verbal and written communication

• Exceptional interpersonal skills and professionalism

• Periodic travel is required; ability to manage and travel to meetings in the US, on-site with clients, or attend national and regional congresses

🏝️ Benefits

• Options for remote work

• Competitive salary and comprehensive benefits

• Reasonable accommodations available during the hiring process

• An inclusive and diverse work environment

• Opportunities for professional development and training

• Travel opportunities for client meetings and national and regional congresses