Account Supervisor

Posted Aug 31

This is a fully remote position, open to applicants in New York, +2 more states.

📋 Description

• Oversee the daily management of designated projects for assigned accounts.

• Establish and nurture successful relationships with designated clients and external agency partners.

• Collaborate with Creative Services, Strategic Services, and Project Management to synchronize agency efforts for assigned clients/accounts.

• Engage in and comprehend the brand planning process for assigned accounts.

• Recognize new revenue opportunities within the assigned accounts.

• Represent clients by clearly communicating strategic needs to the internal team and ensuring that brand/project objectives are fulfilled.

• Evaluate creative/production materials, copy, layouts, and production art, and facilitate client approval.

• Draft and review client documentation, including statements of work, project briefs, meeting/conference agendas and reports, and change logs.

• Collaborate with project management to supervise project timelines and budgets.

• Surpass client expectations through effective management of assigned accounts.


⛳️ Requirements

• In-depth knowledge of digital communications.

• Capability to evaluate daily situations and make informed decisions considering various factors, including work quality, internal team dynamics, client deadlines, and budget constraints.

• Enthusiasm for technology and emerging media.

• Ideal candidates will possess specific interactive strategy experience in relationship marketing and social media.

• Collaborative team member who champions their team and understands client requirements.

• Familiarity with agency operations and the pharma/healthcare sector.

• Solution-focused mindset.

• Highly detail- and process-oriented.

• Exceptional written and verbal communication skills.

• Bachelor’s degree in business, healthcare, or a pharmaceutical-related field.

• Minimum of 4 years of relevant industry experience in agency settings, digital marketing, and/or pharma.


🏝️ Benefits

• Fully remote work environment.

• Company-sponsored medical benefits.

• Company-sponsored dental benefits.

• 401(k) plan.

• Tuition reimbursement program.

• Flexible time off.

• Flexible benefits package.

• Personal support services.

• Customized learning and development opportunities.

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