Account Strategist

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership of the strategy for each account by developing ongoing 90-day plans linked to launches, release calendars, campaign schedules, pipeline phases, and market changes.

• Oversee the client relationship post-sale, which includes kick-off meetings, weekly working sessions, quarterly reviews, executive briefings, and addressing strategic inquiries between meetings.

• Establish the Fix Pack strategy, determining what to implement, the timing of deployment, and the significance of these actions.

• Construct rationales with clients, ensure internal alignment on work, and connect interventions to broader strategic goals.

• Propel account growth and maintain a soft quota on net new Annual Recurring Revenue (ARR) across the portfolio.

• Influence clients’ perceptions of emberos through sound judgment, responsiveness, and delivered value.

• Collaborate with product, sales, and engineering teams to tailor solutions that meet client needs.

• Convert complex AI data and insights into straightforward recommendations, opportunities, and actionable steps.

• Foster relationships with senior brand and agency leaders.

• Assist clients in navigating AI-driven discovery, reputation management, and brand performance.

⛳️ Requirements

• 4-6+ years of experience in a client-facing strategic position.

• Background in management consulting, brand or marketing strategy, agency account leadership, or enterprise customer success with accountability for outcomes.

• Proven track record of account growth, including significant impacts on revenue expansion or net revenue retention.

• Direct experience interacting with CMOs, brand leaders, or similar executives.

• Capability to challenge briefs, advocate for recommendations, and maintain positions when answers are not straightforward.

• Strong written communication skills; adept at transforming signals, data, and complexities into clear, executive-ready arguments.

• Fluency in AI-driven discovery or the ability to quickly achieve fluency.

• Understanding of AI search, large language models (LLMs), and answer engines, or a willingness to learn swiftly.

• Comfort with analyzing dashboards, distinguishing signal from noise, and translating findings into actionable recommendations.

• Ability to work effectively with technical teams; coding knowledge is not required.

• Preferred: experience in film, entertainment, consumer, or launch-driven sectors.

• Preferred: experience with early-stage companies in developing processes.

• Plus: experience in programmatic advertising, agency work, or SEO/GEO.

🏝️ Benefits

• Contribute to defining AI Brand Management, a completely new category, alongside some of the most ambitious brands globally.

• Become a trusted strategic advisor to clients as they navigate the impact of AI on discovery, reputation, and brand performance.

• Transform complex AI data and insights into clear recommendations, opportunities, and actionable strategies.

• Collaborate closely with product, sales, and engineering teams to develop solutions that address genuine client needs.

• Build strong relationships with senior brand and agency leaders.

• Join a small, high-impact team where your insights, client leadership, and decisions directly contribute to the company's growth.

• Enjoy equal employment opportunities within a diverse, equitable, and inclusive work environment.