Account Specialist

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Collaborate with various business functions to address client needs and ensure all outstanding issues are resolved.

• Monitor internal performance to ensure client expectations are continuously met.

• Keep client records accurate and up-to-date.

• Investigate complex issues, access required resources, and escalate matters to the relevant internal experts.

• Engage in and facilitate client meetings as necessary.

• Assist in planning open enrollment strategies, health fairs, and educational sessions for employees.

• Provide support to Account Managers during the contract renewal process.

• Offer ongoing analysis and strategic insights to foster client success.

⛳️ Requirements

• Minimum of 1 year of experience in health insurance, employee benefits, human resources, or the healthcare sector.

• Preferred experience in onboarding new clients and delivering account-based services.

• Comfortable interacting with HR Directors and Executives.

• Excellent written and verbal communication skills.

• Strong collaborative skills to work effectively across various business functions.

• Detail-oriented with robust organizational and analytical skills.

• Capacity to cultivate relationships with a diverse range of stakeholders.

• Proactive problem-solving attitude with the ability to function independently and as part of a team.

🏝️ Benefits

• Competitive base salary.

• Comprehensive medical and dental coverage through our own health solutions.

• PTO Plan.

• Mental health support.

• Retirement planning.

• Financial protection.

• Opportunities for professional development with clear career advancement and allocated learning budgets.

• Mission-driven culture where diverse viewpoints contribute to meaningful impact.

• Wellness programs.

• Additional employee perks.

• Complete benefits package available from day one.