Account Representative/Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate, develop, and enhance chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications.

• Perform sample testing and provide Technical Service Reports that analyze customer data, interpret findings, and suggest improvement initiatives.

• Implement the Account Management Excellence Program, encompassing Service Plans, Value Generation Plans, and Business Reviews.

• Strategically plan and communicate Value Generation Plans through projects aimed at promoting water and energy sustainability while enhancing asset protection.

• Achieve and surpass annual revenue goals.

• Oversee margin reviews, price increases, and commercial negotiations.

• Maintain a robust sales pipeline and secure new, ongoing, and profitable business opportunities.

• Adhere to safety protocols at all times, complying with all EHS policies and procedures.

• Collaborate closely with customers from various industries as a trusted technical advisor.

• Foster customer relationships and provide chemical water and process treatment solutions.

⛳️ Requirements

• A Bachelor's Degree, or its equivalent, in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred.

• A minimum of 8+ years of direct experience in the field and water treatment industry is also acceptable; a high school education is mandatory.

• Experience in chemical water and process treatment.

• At least 4 years of technical sales experience demonstrating success in account management, revenue growth, and building customer relationships.

• Familiarity with consultative selling and the development of technical solutions.

• A strong sense of technical curiosity and exceptional problem-solving abilities.

• Competence in mathematical calculations and understanding of chemistry concepts.

• Experience in sample analysis and testing.

• Mechanical and electrical aptitude for small-scale equipment and instrumentation.

• Excellent interpersonal and communication skills.

• A customer-focused mindset with strong active listening abilities.

• Proficient time management skills in fast-paced settings.

• Ability to work autonomously and collaboratively within a team.

• Comfort in industrial environments.

• Willingness to engage in continuous learning and professional growth.

• Physical capability to lift and carry up to 45 lbs as necessary.

• A valid driver's license is required.

• Openness to travel; a learner’s permit or G1/G2 class will not suffice.

• Applicants must be eligible to work lawfully in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization.

🏝️ Benefits

• Medical, Dental, & Vision Insurance starting from Day 1.

• Life Insurance.

• Paid Time Off.

• Paid Holidays.

• Parental Leave.

• 401(k) Plan with a 3% default contribution plus matching!

• Flexible Spending & Health Savings Accounts.

• AD&D Insurance.

• Disability Insurance.

• Tuition Reimbursement.

• Comprehensive technical and commercial training.

• Opportunities for career advancement.

• Eligibility for incentive compensation.

• Opportunities for account assignment.