Account Manager – Surgical Sales

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Propel sales growth within Alcon Surgical accounts, with a focus on hospitals, surgical departments, and operating theatres.

• Cultivate robust customer relationships and enhance the adoption and utilization of Alcon IOLs and cataract consumables.

• Recognize equipment opportunities and assist with product availability and inventory management.

• Oversee commercial operations, invoicing, and contract follow-ups.

• Achieve Alcon Surgical sales growth and expand market share in North West England.

• Take ownership of overall Alcon sales performance within the designated territory.

• Generate new business and convert competitive accounts through consultative, value-oriented selling.

• Prepare, present, and negotiate customer quotes effectively.

• Develop and implement account plans for key cataract accounts.

• Analyze customer environments and turn insights into commercial opportunities.

• Map decision-making processes and identify key stakeholders and decision-makers.

• Maintain an opportunity pipeline and prioritize activities based on commercial viability.

• Foster relationships with surgeons, theatre teams, procurement teams, management, and other key decision-makers.

• Provide comprehensive support to cataract customers throughout their journey.

• Initiate and facilitate local educational events and customer engagements.

• Coordinate with product, clinical, and technical specialists.

• Collaborate across Surgical Sales and other relevant departments.

• Share customer insights, opportunities, and best practices with the broader team.

• Monitor competitor activities, product positioning, and commercial developments.

• Convert customer and market intelligence into actionable commercial strategies.

⛳️ Requirements

• Proven sales experience in medical devices and/or pharmaceuticals, preferably in a surgical context.

• Demonstrated track record in consultative B2B selling, ideally in high-value medical device sectors.

• Experience engaging directly with both medical and non-medical healthcare professionals.

• Background in developing and managing complex customer accounts.

• Proven ability to work across functions in a matrix organization.

• Strong business and commercial insight.

• Demonstrated capability in sales and account management.

• Proficient in consultative and value-driven selling techniques.

• Effective negotiation and influencing abilities.

• Skill in identifying, developing, and converting commercial prospects.

• Strong account-planning and territory-management skills.

• Excellent interpersonal and communication skills.

• Strong presentation and persuasion skills.

• General knowledge of surgical techniques, anatomy and physiology, pathology, and optics.

• High level of ownership and personal accountability.

• Exceptional organizational and prioritization skills.

• Ability to independently manage a geographically diverse territory.

• Strong problem-solving abilities.

• Commercial curiosity and eagerness to identify new opportunities.

• Resilience and adaptability in a dynamic environment.

• Proactive and customer-centric approach.

• Capacity to collaborate effectively as part of a larger team.

• Ability to manage workload and scheduling efficiently while consistently meeting set targets.

• A valid driving license may be necessary for managing a geographically dispersed field territory.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Sales bonus opportunities.

• Company car or car allowance provided.

• Opportunities for career development and progression.

• Access to focused career growth and development opportunities.