Account Manager – Strategic Accounts

This is a fully remote position, open to applicants in Texas.

📋 Description

• Build and sustain robust, long-term relationships with key enterprise clients, serving as their primary point of contact and a trusted advisor.

• Showcase expertise in CBTS solutions and leverage customer opportunities that promote revenue growth and account expansion.

• Recognize, cultivate, and pursue new business opportunities within designated strategic accounts.

• Collaborate with account and services sales teams throughout the sales and pre-sales processes.

• Engage in customer discovery and contribute to strategic planning discussions.

• Lead business development initiatives that support pre-sales activities, including identifying, scoping, and proposing service engagements.

• Work together with account teams and internal stakeholders to formulate and implement business-aligned technology strategies.

• Supervise and facilitate the engagement of delivery resources in collaboration with Client Care Managers.

• Prepare client project mapping, insights, and monthly reporting presentations for both internal sales teams and customer-facing technical Quarterly Business Reviews (QBRs).

• Maintain responsibility for account growth initiatives, including the adoption of strategic solutions and service expansion.

• Comply with CBTS sales processes, methodologies, and governance standards.

• Keep up-to-date with CBTS service offerings, value propositions, and applicable case studies.

⛳️ Requirements

• At least 10 years of experience in Sales, Sales Engineering, Solution Architecture, Business Development, or a similar client-facing position.

• Experience operating within a consulting or professional services framework, integrating sales, delivery, and technical teams.

• Broad technical knowledge encompassing development, cloud, data, networking, and security concepts.

• Strong grasp of enterprise IT environments, digital transformation efforts, cloud platforms, AI, and hybrid delivery models.

• Demonstrated experience in developing and managing relationships with strategic enterprise clients.

• Outstanding communication skills, including experience in executive-level presentations and complex negotiations.

• Ability to comprehend customer business needs and clearly articulate the value of CBTS products and services.

• Experience in cross-functional collaboration with sales, technical, delivery, and recruiting teams.

• Bachelor’s degree from an accredited four-year institution or equivalent experience.

• Non-US citizens may be required to undergo a comprehensive background check by a government agency and disclose sensitive Personally Identifiable Information.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.

• Supportive and inclusive work environment.