Account Manager, Specialty Lines

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and expand a portfolio of small accounts by fostering relationships, pinpointing service enhancement opportunities, and facilitating upsell and cross-sell discussions.

• Reach out to dormant and inactive accounts to reintroduce services, identify opportunities, and reclaim business.

• Develop and sustain relationships with current clients.

• Engage with prospective and existing facilities via phone, email, and in-person interactions to enhance contract utilization and secure active staffing requests.

• Handle high-volume tasks in a dynamic environment with a sense of urgency and thorough follow-through.

• Address client facility staffing requirements and ensure their satisfaction.

• Generate client leads through strategic planning and referrals.

• Negotiate contracts with healthcare facilities.

• Commit to professional development to enhance performance and outcomes.

⛳️ Requirements

• Bachelor's Degree (direct industry experience may be considered as a substitute).

• Demonstrated success in a metrics-driven environment.

• Client-focused mindset and a strong enthusiasm for customer service.

• Capability to connect with diverse individuals and maintain meaningful relationships.

• Ability to foresee client needs and take proactive measures to meet them.

• Strong drive to achieve results and fulfill objectives.

• Competence to thrive in a fast-paced setting while maintaining a sense of urgency.

• Self-motivated individual with the ability to meet goals.

• Dedication to creating exceptional client experiences.

• Innovative thinking.

• Career-driven with aspirations for advancement.

🏝️ Benefits

• Generous 401(k) matching program.

• Reimbursements for eligible employees as mandated by applicable law.

• Discretionary bonuses.

• Paid sick leave in accordance with applicable state, federal, and local regulations.

• Celebrations and rewards for achieving goals.

• Company-sponsored virtual events, happy hours, and team-building activities.

• Birthday treats.

• Unlimited DTO (time off).

• Daily virtual yoga, meditation, or boot camp classes.