Account Manager – Sales

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee a portfolio of clients and foster relationships as a strategic advisor for current accounts and producers.

• Renew existing accounts and introduce new products and services to current clients when suitable.

• Act as the organization's representative at client meetings, conventions, and sales events.

• Execute renewals and additional sales of assigned policies while adhering to established premium rate guidelines.

• Cultivate relationships with clients and brokers or producers.

• Assist in supporting key local and national programs while providing competitive insights.

• Create strategic plans and metrics focused on retention, profitability, cross-selling, and client strategic planning.

• Conduct fact-finding, compile files, gather data, and manage information to enhance the experience for policyholders and producers.

• Collaborate with business and Highmark partners to cross-sell products and services.

• Work alongside claims, underwriting, administration, and sales teams to develop and deliver policyholder solutions.

• Utilize business tools, including comprehensive access to E-Services.

• Develop, implement, and monitor strategies for customer service and satisfaction.

• Evaluate administrative processes related to business renewals and suggest enhancements.

⛳️ Requirements

• A Bachelor's degree or equivalent experience and/or education as determined by the company in lieu of a bachelor's degree.

• A state-specific Producer’s license (Accident & Health) or the ability to obtain it within 45 days of hire (Stop Loss).

• Preferred experience in sales or account management within the insurance sector.

• Comprehensive understanding of the health insurance market.

• Effective communication skills with existing customers and potential new clients.

• Proficient in consultative selling and promoting stop loss products.

• Strong time management skills and the ability to collaborate effectively with others.

• Problem-solving abilities related to contracts, billing, claims, and contractual matters.

• Outstanding proficiency in Excel, mathematics, and written communication.

• Willingness to travel as required.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.