Account Manager – Retail

This is a fully remote position, open to applicants in Poland.

📋 Description

• Propel revenue growth and enhance NCR Voyix's footprint throughout Poland by marketing retail technology solutions.

• Oversee the entire sales process from opportunity identification and qualification to solution development, negotiations, contract finalization, and customer relationship management.

• Meet established revenue, margin, and business development objectives within the Polish market.

• Create new business opportunities while nurturing and expanding current customer relationships.

• Advocate for and sell hardware, software, SaaS, and professional services.

• Formulate and implement territory and account strategies for key customers and prospects.

• Cultivate relationships with senior decision-makers, procurement departments, and operational stakeholders.

• Conduct customer meetings, presentations, solution demonstrations, and commercial discussions.

• Handle intricate sales cycles, including RFPs, tenders, contract negotiations, and deal finalizations.

• Work collaboratively with pre-sales, product, services, and support teams to provide customer-centric solutions.

• Maintain a precise sales pipeline and forecast utilizing CRM tools.

• Track market trends, customer needs, and competitive activities.

• Represent NCR Voyix at industry events, conferences, and customer interactions.

• Ensure a high level of customer satisfaction and foster long-term account development.

⛳️ Requirements

• Bachelor's degree in Business, Information Technology, Engineering, or a related discipline, or equivalent professional experience.

• At least 3 years of successful B2B sales experience in technology, software, hardware, or similar sectors.

• Demonstrated history of achieving or surpassing sales targets.

• Experience in managing complex sales opportunities involving multiple stakeholders.

• Excellent communication, presentation, and negotiation capabilities.

• Ability to build and sustain executive-level customer relationships.

• Proficient in Polish and English, both written and spoken.

• Valid driver's license and readiness to travel frequently within the CEE region.

• Preferred: Experience in selling retail technology, POS systems, self-checkout solutions, payment platforms, software, SaaS, or managed services.

• Preferred: Familiarity with retail, convenience stores, hospitality, or fuel retail sectors.

• Preferred: Experience collaborating with enterprise clients and large retail chains.

• Preferred: Insight into digital transformation, store modernization, and omnichannel retail solutions.

• Preferred: Experience in responding to RFPs and engaging in competitive tender processes.

• Preferred: Knowledge of CRM tools and sales forecasting techniques.

• Preferred: Understanding of the Polish market and capability to conduct business in the local language.

🏝️ Benefits

• Equal employment opportunity regardless of protected characteristics.

• Globally inclusive company culture.

• Screening criteria applicable to the job.

• Opportunity to collaborate with customers, partners, solution consultants, and delivery teams.

• Regular travel within the CEE region.