Account Manager – Public Library

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop and sustain ongoing communication with clients via phone calls and in-person visits.

• Keep abreast of clients’ product assortment and usage of solutions.

• Formulate and implement account plans with financial targets for key accounts.

• Update clients on Innovative events, product offerings, and services.

• Identify opportunities for consulting services and collaborate with Innovative resources to meet customer objectives.

• Generate call/visit reports to document insights and share internally.

• Cultivate strong partnerships with public libraries throughout the West Coast.

• Foster client success and enhance product utilization.

⛳️ Requirements

• Bachelor’s degree or relevant equivalent professional experience.

• 5 years of experience in direct field sales.

• 5 years of experience in managing external client relationships.

• Demonstrated adaptability, resilience, and teamwork capabilities.

• Proficient in managing Emotional Intelligence.

• Familiarity with library technology or experience in library software sales.

• Experience in supporting or selling Integrated Library Systems (ILS).

• Willingness to travel up to 50% of the time.

• Availability for occasional off-hours or on-call shifts as needed.

🏝️ Benefits

• Eligibility for incentive or bonus earnings.

• Medical insurance coverage.

• Dental insurance coverage.

• Prescription drug coverage.

• Life insurance policy.

• 401k plan with matching contributions.

• Long-term disability insurance.

• Paid vacation time.

• Paid sick leave.

• Paid volunteer time.

• Discount programs available.