Account Manager – Public Library

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish and uphold consistent communication with clients via phone calls and onsite visits.

• Ensure a thorough understanding of clients’ product offerings and the application of solutions.

• Develop and implement account strategies that align with financial goals for key accounts.

• Inform clients about Innovative events, product offerings, and service solutions.

• Identify opportunities for consulting services and mobilize Innovative resources to meet customer objectives.

• Prepare call and visit reports to capture insights and facilitate internal communication.

• Foster strong partnerships with public libraries throughout the West Coast.

• Drive client success while promoting increased product utilization.

⛳️ Requirements

• Bachelor's degree or relevant equivalent professional experience.

• A minimum of 5 years of direct field sales experience.

• At least 5 years of experience in managing external client relationships.

• Strong adaptability, resilience, and a team-oriented work ethic.

• Proven expertise in managing Emotional Intelligence.

• Proficiency in library technology or experience in library software sales.

• Background in supporting or selling Integrated Library Systems (ILS).

• Willingness to travel up to 50% of the time.

• Availability for off-hours or on-call shifts as necessary.

🏝️ Benefits

• Eligibility for incentive or bonus earnings.

• Comprehensive medical insurance.

• Dental insurance coverage.

• Prescription drug benefits.

• Life insurance options.

• 401(k) plan with matching contributions.

• Long-term disability insurance.

• Paid vacation time.

• Sick leave.

• Time allowed for volunteer activities.

• Access to discount programs.