Account Manager – Provider

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Take ownership and implement account strategies for a designated portfolio of small to medium-sized provider accounts.

• Propel growth and work alongside Customer Success to pinpoint growth opportunities across various therapeutic areas.

• Establish connections with potential buyers and influencers through a consultative approach.

• Recognize client challenges that Definitive Healthcare can address.

• Start discussions about new opportunities and collaborate with Customer Success and cross-functional teams to develop and secure these opportunities.

• Partner with the Customer Success and Customer Experience teams to enhance the utilization and value of Definitive Healthcare services.

• Lead essential renewal discussions.

• Achieve and surpass renewal and expansion targets.

• Provide accurate forecasts of opportunities and utilize CRM to manage the account portfolio.

⛳️ Requirements

• Minimum of 3 years of individual, quota-carrying account management experience within provider organizations, health systems, or other healthcare-related markets.

• Proven experience in selling technology, data, analytics, or research solutions to small to mid-market healthcare environments.

• Solid background in account planning and working collaboratively with cross-functional teams.

• A demonstrated history of consistently meeting quotas related to net dollar retention or blended revenue objectives.

• Exceptional interpersonal, communication, and relationship-building abilities.

• Strong negotiation, deal management, and closing skills for multi-year service agreements.

• A strong work ethic, sound judgment, professionalism, enthusiasm, and empathy.

• Excellent communication skills with a talent for creating compelling narratives using MS Office tools.

• An A.A. or B.S. degree is required.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Unlimited paid time off.

• 401(k) plan with employer contribution/match.

• Eligibility for company bonus or commission plans, depending on the position.

• Access to industry-leading products.

• A flexible and dynamic workplace culture.

• Participation in the Definitive Cares community service group.

• A competitive benefits package.

• Comprehensive healthcare benefits.