Account Manager / Producer

This is a fully remote position, open to applicants in Nicaragua.

📋 Description

• Serve as the primary contact for designated clients on a daily basis.

• Facilitate client meetings, including preparation, follow-up, and proactive updates.

• Oversee client communications via email, Slack, and meetings.

• Foster strong relationships with clients to ensure a consistent and high-quality experience.

• Convey recommendations and clarify creative and production decisions effectively.

• Identify potential challenges and assist clients and internal teams in finding solutions.

• Transform content strategies into actionable episode plans and outlines.

• Create episode outlines aligned with client objectives, guests, topics, and strategic direction.

• Prepare guest information, secure approvals, and gather materials for recordings.

• Draft creative briefs for editors and production teams.

• Contribute innovative ideas regarding episode structure, hooks, segments, angles, and content opportunities.

• Utilize SEO and keyword research to inform episode topics and content.

• Coordinate production workflows and timelines for multiple client accounts.

• Support remote recording sessions and ensure teams have the necessary materials and information.

• Review completed content for creative quality, spelling, and other potential issues.

• Collaborate with editors, designers, production coordinators, and internal team members.

• Maintain accurate trackers and project information to keep deliverables organized and timely.

⛳️ Requirements

• 2–4+ years of experience in account management or client services within content, video production, podcasting, marketing, or a related field.

• Excellent professional English communication skills, both written and verbal.

• Proven experience working directly with clients and leading or participating in client meetings.

• Highly proactive and comfortable taking initiative without requiring constant guidance.

• Strong organizational skills with the ability to manage multiple clients, projects, and deadlines simultaneously.

• Innovative creative instincts and a solid understanding of what makes content engaging and effective.

• Ability to confidently articulate and defend creative recommendations when collaborating with clients.

• Meticulous attention to detail and a commitment to delivering high-quality work.

• Familiarity with Asana or similar project management tools.

• Knowledge of Claude/AI tools, Frame.io, YouTube, Slack, or similar platforms is advantageous.

• Understanding of content production workflows.

• Resumes must be submitted in English.

• Candidates must reside in a Latin American (LATAM) country.

🏝️ Benefits

• Full-time position, Monday to Friday, 9:00 AM–5:00 PM EST.

• 100% remote work.

• Independent Contractor arrangement.