This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee a portfolio of strategic partners, cultivating strong relationships that promote long-term retention, growth, and partner satisfaction.

• Create and implement partnership strategies utilizing data and insights to enhance fundraising performance, engagement, and the adoption of JustGiving solutions.

• Direct contract renewals, retention initiatives, and commercial negotiations, pinpointing opportunities to enhance partnership value.

• Collaborate with cross-functional teams to facilitate effective onboarding, integrations, optimization projects, and operational enhancements.

• Represent JustGiving with partners and at industry gatherings, sharing knowledge and contributing to the development of fundraising best practices.

⛳️ Requirements

• Proven experience in account management, partnerships, customer success, or relationship management, preferably in fundraising, events, technology, or digital platforms.

• Strong commercial and analytical capabilities, with a knack for interpreting data, spotting opportunities, and providing strategic recommendations.

• Exceptional stakeholder management, communication, and influencing abilities, including the skill to present to and build credibility with senior decision-makers.

• Capability to juggle multiple priorities and achieve successful results in a dynamic, fast-paced environment.

• A proactive, cooperative, and customer-centric mindset, with a genuine enthusiasm for assisting partners in reaching their objectives.