Account Manager, Paid Media

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for franchise clients.

• Build and maintain strong relationships with clients through consistent and proactive communication.

• Address client satisfaction issues by escalating them to Strategists/Supervisors for prompt resolution.

• Gain a deep understanding of client objectives and strive to meet or surpass them through strategic planning and execution.

• Analyze performance metrics and provide insightful feedback.

• Collaborate with Account Associates to optimize and execute campaigns.

• Share insights, knowledge, and best practices with team members.

• Handle a substantial number of accounts while ensuring accuracy and quality.

• Support strategy planning for larger accounts under the guidance of Strategists and Supervisors.

• Recognize opportunities for client growth and enhancement.

⛳️ Requirements

• Over 1 year of client-facing experience in an agency environment, including skills in reporting client data, driving strategy, and maintaining regular communication with clients.

• 1-2 years of experience in optimizing campaigns on Google Ads and Meta Ads platforms.

• Proven ability to independently manage multiple lead generation campaigns and achieve performance targets.

• Committed to fostering strong client relationships and ensuring client satisfaction.

• Exceptional verbal and written communication skills for effective client engagement.

• Capable of managing a high volume of accounts with accuracy.

• Works efficiently with internal teams to meet client objectives.

• Proactive in recognizing and escalating potential challenges.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible work schedule and remote work options.

• Comprehensive health and wellness benefits.