Account Manager, Mid-Market

This is a fully remote position, open to applicants in Arizona, +9 more locations.

📋 Description

• Manage a portfolio of current customers with employee counts between 750 and 1,500

• Drive revenue growth through upselling and cross-selling initiatives

• Achieve monthly, quarterly, and annual revenue targets for upselling and cross-selling

• Collaborate with the Partner/Channel Development team to create and implement account strategies

• Establish and oversee a structured pipeline, supported by sales activity plans that align with revenue goals

• Cultivate and maintain trusted relationships with various stakeholders within the existing customer accounts

• Identify opportunities for expansion and promote additional Mimecast products within current accounts

• Ensure that account activities, pipeline, and forecast data are accurate and up-to-date in Salesforce

• Consistently apply Mimecast's comprehensive sales methodology

• Work together with Customer Success, Support, and other departments to assist customers and achieve broader business objectives

⛳️ Requirements

• Proven success in independently managing a portfolio of existing mid-market IT clients with 750–1,500 employees

• History of achieving sales and upselling/retention targets

• Strong commercial acumen

• Capability to identify and cultivate upselling and cross-selling opportunities within established accounts

• Familiarity with corporate IT teams, technology purchasing processes, cloud computing, and the wider technology and cybersecurity landscape

• Proficient in engaging in credible discussions with technical buyers and decision-making committees

• Ability to establish and maintain trusted customer relationships while engaging multiple stakeholders

• Experience utilizing Salesforce or another CRM to oversee opportunities, pipeline, and account activities

• Self-driven, highly organized, and skilled in disciplined pipeline management in a dynamic, quota-driven environment

• Successful completion of relevant background checks

🏝️ Benefits

• Comprehensive benefits package

• Eligibility for incentive programs

• Additional benefits in line with company policy and local regulations

• Equal Opportunity and Affirmative Action Employer

• Commitment to an inclusive and diverse community

• Offer contingent upon background checks conducted in accordance with local laws