Account Manager – Mid Market

This is a fully remote position, open to applicants in Arizona, +22 more states.

📋 Description

• Drive revenue growth by overseeing strategic accounts and fostering long-term client relationships.

• Cultivate essential new stakeholder relationships.

• Upsell and cross-sell current solutions to Mid Market clients.

• Lead retention and expansion initiatives while consistently meeting or surpassing quotas.

• Identify strategic accounts and create customer growth plans.

• Maintain a comprehensive understanding of customer business environments and address client challenges through Medbridge solutions.

• Foster executive-level relationships and assist stakeholders throughout decision-making processes.

• Comprehend organizational structures, decision-makers, procurement processes, IT systems, and workflows.

• Deliver Impact Reviews that encompass utilization, product releases, and roadmap items.

• Develop and implement account growth strategies by discovering new use cases and stakeholders.

• Prioritize time and activities to meet renewal and expansion objectives.

• Collaborate with internal teams on strategic initiatives for key organizations.

⛳️ Requirements

• Over 8 years of Account Management experience with SaaS solutions.

• Experience in sales or working within the healthcare industry, ideally with health systems.

• Demonstrated history of successful customer engagements with VP and Executive-level stakeholders.

• Strong background in both strategic and tactical solution selling.

• Ability to identify new use cases and work with Product and Strategy teams to outline requirements.

• Exceptional presentation and negotiation skills.

• Familiarity with Salesforce, Tableau, and Pendo is preferred.

• Must reside in one of the following states: Arizona, Colorado, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.

🏝️ Benefits

• Remote-first work arrangement.

• Mission-driven work that impacts healthcare providers and patients.

• Equal opportunity employment.

• Some travel may be required.