Account Manager, Microsoft Dynamics 365

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary liaison for current clients

• Ensure regular communication and deliver proactive assistance

• Build and nurture relationships with key stakeholders within client organizations

• Comprehend client business requirements and propose customized Microsoft Dynamics solutions

• Discover opportunities for account growth through additional Microsoft Dynamics offerings, training, and services

• Formulate and execute strategies for account expansion and revenue generation

• Manage research, prospecting, discovery, solution proposals, business value presentations, negotiations, and closing processes

• Prepare proposals for software subscriptions and professional services, which include Business Cases, Journey Maps, Value Maps, Project Charters, and Statements of Work

• Conduct buy-in demonstrations of Microsoft technologies and coordinate product showcases with presales teams

• Organize and lead sales kick-off meetings with project teams for seamless transitions

• Assist clients in recognizing the value of Microsoft Dynamics products and services

• Guide clients on how to optimize Microsoft Dynamics solutions for growth and efficiency

• Monitor sales activities and opportunities within the CRM system

• Supply updates and forecasts regarding the sales pipeline

• Keep track of trends and developments within the Microsoft Dynamics ecosystem

• Provide clients with pertinent market and product insights

⛳️ Requirements

• Over 5 years of experience in technology-based sales within a business-to-business context

• More than 5 years of experience selling ERP solutions, particularly with a solid understanding of Microsoft Dynamics 365

• Prior experience with Business Central, F&SCM, Customer Engagement, and legacy systems (AX, NAV, and CRM)

• Capability to identify a company's challenges, create a solution vision that illustrates business value, effectively communicate the benefits of collaborating with Western Computer, and demonstrate the ability to achieve desired results

• Proficiency in working within a dynamic, collaborative team setting

• Outstanding written communication, negotiation, and presentation abilities

• Skill in engaging effectively with employees and customers at all levels, including C-level executives

🏝️ Benefits

• Extensive medical, dental, and vision health coverage

• 401(k) retirement savings plan

• Ample paid time off for vacations, holidays, and sick leave

• Fully remote work arrangement from your preferred location