Account Manager – Local Client Success

This is a fully remote position, open to applicants in United States.

📋 Description

• Foster client retention, uncover growth opportunities, and assist in media planning initiatives.

• Collaborate with teams from Axios Creative House, Events, Brand Journalism, Ad Operations, and Client Partnerships.

• Create and implement campaigns utilizing the Axios product suite.

• Oversee post-sale campaign activities, including kickoff meetings, production, launch, and reporting.

• Generate reports and leverage analytics to propose data-driven optimizations for campaigns.

• Aid sales teams with proposals, RFP responses, and media planning efforts.

• Formulate and execute long-term strategies that align with team and company objectives.

• Spearhead post-sale account management for both new and existing accounts from initiation to completion.

• Assist in pre-sale processes by crafting media plans and product recommendations tailored to client goals.

⛳️ Requirements

• A minimum of 1 year of experience in digital campaign planning and execution within a publisher or agency setting.

• 2–4 years of overall work experience.

• Proven experience in developing media plans and recommending products and campaign strategies aligned with client objectives, budgets, and goals.

• Capacity to handle multiple campaigns concurrently while meeting deadlines and surpassing client expectations.

• Strong relationship-building skills and the ability to coordinate communication among internal and external stakeholders.

• Excellent communication, organizational, and project management abilities with meticulous attention to detail.

• Competence in analyzing complex scenarios and anticipating potential challenges and opportunities.

• Ability to independently identify issues and devise effective solutions.

• Self-motivated with the capability to prioritize tasks and manage time efficiently.

• Initiative to assume responsibilities and propel projects forward with minimal oversight.

• Adaptability to modify client marketing strategies in response to evolving market conditions or organizational needs.

• Proficient in Google Office Suite (Slides, Sheets, Docs).

• Previous experience in account management, customer support, media planning/RFP development, digital marketing, ad operations, or business development is advantageous.

🏝️ Benefits

• 401(k) with employer matching.

• Comprehensive PPO and High Deductible health insurance options available through the Blue Cross Blue Shield network.

• Employer contributions to Health Savings Accounts (HSAs) for those opting for the high deductible health plan.

• Dental and vision insurance coverage.

• Paid leave of 12 weeks for primary caregivers.

• Generous vacation policy alongside holidays.

• One mental health day provided each quarter.

• Annual stipend for learning and development purposes.

• $100 monthly stipend for remote work expenses.

• Access to tele-mental health services via Headspace.

• Membership to OneMedical, including tele-health services.

• Resources for personal health advocacy through HealthAdvocate.

• Inclusive benefits for fertility, hormonal health, and family formation through Carrot Fertility.

• Access to the Axios “Family Fund,” designed to offer financial support to employees facing financial hardships or emergencies.

• Increased work flexibility for parents and caregivers.

• Virtual social events sponsored by the company.

• A strong and positive workplace atmosphere.

• A commitment to fostering an open, inclusive, and diverse workplace culture.