Account Manager, Inside Sales

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and manage customer orders from initial receipt to execution and delivery.

• Serve as the primary liaison between customers, internal teams, and the factory located in Germany.

• Coordinate project timelines, milestones, and deliverables in collaboration with the German team.

• Analyze and interpret technical documentation, drawings, and specifications.

• Ensure adherence to contractual obligations, company standards, technical specifications, safety regulations, and commercial laws.

• Facilitate communication with sales, offer management, engineering, procurement, production, accounting, controlling, logistics, and external partners.

• Track project progress, identify potential risks, and implement necessary corrective measures.

• Promote ongoing improvements in order processing and project workflows.

• Assist with contract reviews to ensure compliance with German commercial law and international standards.

• Generate order confirmations, invoices, guarantees, and other internal documentation.

⛳️ Requirements

• Proficient communication skills in both English and German.

• Proven experience in the lifting equipment or crane sector is required.

• Capability to collaborate within a global team in a remote working setting.

• Bachelor’s degree in Engineering, Industrial Management, or a related technical discipline.

• At least 3 years of experience in technical order processing or project coordination.

• Exceptional communication skills in English and German, both verbal and written.

• Fundamental understanding of German commercial law (e.g., BGB, HGB) and international contract principles.

• Strong comprehension of manufacturing processes and technical elements.

• Comprehensive commercial knowledge, including pricing, costing, and ERP systems (e.g., SAP).

• Ability to manage multiple tasks and adhere to deadlines.

• Quick learner with the ability to adapt swiftly.

• Understanding of technical requirements, safety regulations, commercial guidelines, and legal standards.

🏝️ Benefits

• Equal Opportunity Employer.

• Drug Free Workplace.