Account Manager II, Renewals

This is a fully remote position, open to applicants in Florida.

📋 Description

• Renew and enhance partnerships with FIS Decision Solutions clients throughout North America.

• Maintain and expand existing business relationships with clients.

• Recognize contracts nearing expiration and begin discussions for renewal and retention.

• Cultivate a thorough understanding of clients' Decision Solutions offerings and service models.

• Prepare and deliver strategic account presentations.

• Emphasize current FIS solutions and opportunities for expansion.

• Develop, present, and negotiate pricing proposals that reflect client value and support long-term growth.

• Lead the negotiation and execution of renewal contracts and revised agreements.

• Identify and recommend next-best solutions for clients' new account opening requirements.

• Collaborate closely with Account Managers and Client Success Managers to enhance client retention and growth.

⛳️ Requirements

• Exceptional negotiation, communication, and relationship management abilities.

• Proven experience in negotiating contracts within the financial services sector.

• Capability to engage with senior stakeholders (e.g., Head of Wealth, CIO, COO, Product Leaders).

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint).

• Skill in translating client needs into strategic renewal and expansion opportunities.

• Demonstrated achievements in renewals, retention, inside sales, account management, or client relationship management.

• Strong negotiation, influence, and consultative selling abilities.

• Experience managing recurring revenue or subscription-based customer relationships.

• Bachelor’s degree or an equivalent combination of education, training, and relevant experience.

• Familiarity with FIS Decision Solutions products is preferred.

• Experience with sales-related platforms and systems is preferred.

• Understanding of regulatory considerations affecting new account opening services, including the Fair Credit Reporting Act and Gramm-Leach-Bliley Act, is preferred.

• Experience with contract lifecycle management and intricate client negotiations is preferred.

🏝️ Benefits

• Opportunities to drive innovation in fintech.

• An inclusive and collaborative team environment.

• Professional and personal growth development.

• Community engagement opportunities.

• Competitive benefits package.

• Drug test for conditional US offers.