Account Manager II

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee and promote Renaissance Learning’s products and services within a designated territory.

• Meet revenue targets through prospecting, acquiring new business, renewing existing customers, and exploring cross-sell and up-sell opportunities.

• Foster and nurture long-lasting customer relationships.

• Ensure high product renewal rates while collaborating with Customer Success partners and the Account Executive team.

• Act as the main point of contact for customers, enhancing loyalty, retention, business value, and growth.

• Generate new business, cross-sell/up-sell, and renewal opportunities by engaging with multiple decision-makers.

• Expand the assigned book of business to surpass revenue targets.

• Comprehend and provide solutions that align with customers’ challenges and strategic goals.

• Lead the account team and engage both internal and external partners in crafting successful solutions.

• Maintain in-depth knowledge of K-12 education, including districts, school administration, funding, purchasing processes, buying cycles, policies, practices, trends, and school board oversight.

• Keep updated on common educational technology tools and trends, competitive strategies, and market tactics.

• Establish customer credibility through factual accuracy, product expertise, dependable delivery, and market insights.

• Occasionally travel within Illinois for customer interactions, conferences, and other revenue-generating activities.

⛳️ Requirements

• Minimum of 4 years of previous sales experience.

• Proficient with collaboration tools (e.g., Outlook, Microsoft Teams, etc.).

• Familiar with CRMs and other sales technologies (e.g., Salesforce, MS Dynamics).

• Understanding of education customers, their organizational structures, and leadership profiles.

• Exceptional written and verbal communication skills, including strong presentation abilities.

• Applicants must have authorization to work for any employer in the United States.

• Renaissance is currently unable to sponsor or assume sponsorship of an employment visa.

• Bonus: Experience in education sales.

• Bonus: Proven ability to be resourceful and demonstrate creative problem-solving skills.

🏝️ Benefits

• World-Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth.

• Health Savings and Flexible Spending Accounts.

• 401(k) and Roth 401(k) with a company match.

• Paid Vacation and Sick Time Off.

• 12 Paid Holidays.

• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program.

• Tuition Reimbursement.

• Life & Disability Insurance.

• Well-being and Employee Assistance Programs.