Account Manager, Hospital Sales

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee the designated territory while meeting equipment and consumable sales targets, profitability, and account management goals.

• Create and implement account-specific territory strategies to boost revenue and obtain new business opportunities.

• Provide quarterly forecasts for sales performance.

• Collaborate with cross-functional teams, particularly Clinical Specialists, to promote technology adoption.

• Sustain existing business relationships while ensuring contractual adherence and fostering incremental growth.

• Investigate and address customer issues, implementing corrective measures as necessary.

• Keep up-to-date account, contact, and pipeline information in the CRM system.

• Utilize analytical tools to target new business prospects.

• Identify key influencers and determine needs that can be met by the company’s technologies.

• Educate clients on products, concepts, and industry developments.

• Cultivate clinical, economic, and technical advocates.

• Conduct sales presentations and product evaluations, gather data, and facilitate customer conversions.

• Organize multidisciplinary meetings within hospitals to achieve stakeholder consensus.

• Prepare quotes for equipment and consumables, and develop local contract agreements.

• Drive urgency for technologies and obtain capital funding from hospitals or departments.

• Oversee and plan product implementation from contract signing to go-live, including device setup, software integration, and laboratory equipment validation.

• Work in tandem with internal product development teams and provide insights on product improvements and competitive advancements.

• Partner with key opinion leaders and link them with industry thought leaders.

• Attend industry events and trade shows.

• Offer recommendations and stakeholder feedback to Sales, Marketing, and R&D teams.

• Engage in ongoing training to remain knowledgeable about clinical and competitive advancements.

⛳️ Requirements

• Sufficient experience and skills to manage hospital sales accounts, territories, and achieve equipment and consumable sales goals.

• Capability to design and implement detailed territory strategies.

• Ability to deliver accurate and timely quarterly sales forecasts.

• Proficiency in maintaining contract-compliant accounts and securing incremental business opportunities.

• Skill in investigating and resolving customer issues while implementing corrective actions.

• Competence in maintaining account data, contacts, and pipeline opportunities within a CRM system.

• Analytical capability to identify and target new business prospects.

• Ability to recognize key influencers and assess customer needs.

• Skill in educating clients about products, concepts, and industry trends.

• Proficiency in conducting sales presentations and product evaluations.

• Ability to coordinate multidisciplinary meetings within hospitals.

• Capability to prepare equipment and consumable quotes and draft local contract agreements.

• Skill in securing capital funding from hospitals or departments.

• Ability to manage post-sale product implementation, including device installation, software integration, and laboratory equipment validation.

• Proficiency in collaborating with internal product development, Sales, Marketing, R&D, and key opinion leaders.

• Willingness to travel up to 20%, depending on the geographical area and requirements.

• Ability to participate in industry conventions, trade shows, and ongoing virtual and live training sessions.

• Capacity to remain informed about clinical procedures, relevant studies, and competitive innovations.

🏝️ Benefits

• Sales incentive (commission) based on the applicable plan terms.

• Discretionary annual bonus available for non-sales positions.

• Eligibility for the Company’s long-term incentive program, depending on the role.

• 401(k) plan with an employer match of up to 6% and no vesting period.

• Employee stock purchase plan.

• Flexible time off policy for salaried employees.

• Annual vacation ranging from three to five weeks for hourly employees, depending on tenure.

• Up to 64 hours of paid sick leave per year.

• Paid and/or floating holidays.

• Parental leave policy.

• Short- and long-term disability insurance coverage.

• Tuition reimbursement program.

• Comprehensive health and welfare benefits.