Account Manager – Event Agency

This is a fully remote position, open to applicants in United States.

📋 Description

• Expand and enhance strategic client accounts.

• Recognize opportunities to fortify partnerships and stimulate revenue growth.

• Establish trusted relationships with key stakeholders and serve as a strategic advisor throughout the client experience.

• Transform newly acquired North American accounts into enduring partnerships by fostering trust at the VP and C levels.

• Spot opportunities to expand existing projects.

• Direct account planning, commercial discussions, and contract negotiations.

• Balance client value with egg's commercial objectives.

• Generate new business prospects in North America utilizing egg's European and global client base.

• Collaborate with Key Account Directors to facilitate introductions and initiate new dialogues.

• Track account performance, financial metrics, and profitability.

• Leverage data and insights to inform decisions and uncover opportunities.

• Contribute to enhancing egg's visibility in North America.

• Steer cross-functional teams and manage client relationships in a dynamic environment.

⛳️ Requirements

• Over 5 years of experience in managing and growing key client accounts within an event, experiential, communications, or creative agency setting.

• Demonstrated ability to cultivate trusted client relationships and identify growth opportunities within accounts.

• Strong commercial insight, including experience in budget management, profitability, and contract negotiations.

• Exceptional stakeholder management abilities, with proficiency in influencing and communicating effectively across all levels.

• Experience in guiding cross-functional teams in a fast-paced, client-centric environment.

• Excellent organizational skills with the capacity to handle multiple priorities without sacrificing quality.

• Proficient in utilizing data, insights, and reporting to support client and commercial decision-making.

• Capable of understanding and managing a P&L while maintaining a positive relationship with the Finance team.

• Proficiency in English.

• Comfortable working across various markets and cultures.

• Bonus: experience with North American and European clients, AI or automation tools, international or cross-cultural teams, additional languages, and process enhancement.

🏝️ Benefits

• Competitive salary plus performance-based bonuses.

• Home office/technology stipend.

• Lunch vouchers.

• Opportunities for international career advancement.

• Annual global offsite events.

• Complimentary coffee.

• Pet-friendly workplace.

• Supportive and collaborative work environment.