Account Manager, Enterprise Growth Strategy

This is a fully remote position, open to applicants in California.

📋 Description

• Spearhead continuous partnership enhancement initiatives for Extend’s largest omnichannel merchants.

• Create and implement strategies for growth and management of relationships with key merchants.

• Track and assess program performance through data analysis and insights to uncover opportunities for quantifiable ROI and sustainable growth.

• Conduct quarterly business reviews with both internal and external executive leadership at Fortune 500 retailers and brands.

• Propel go-to-market strategies and the adoption of new product features across the business portfolio.

• Oversee promotional strategies and manage marketing development budgets.

• Develop multi-layered relationships within merchant organizations, spanning from C-suite executives to individual contributors.

• Work collaboratively with teams in Risk, Analytics, Marketing, Product, Strategy, and Operations.

• Draft long-term business plans aimed at optimization and growth.

• Collect customer feedback to inform product roadmaps and feature development.

⛳️ Requirements

• Bachelor’s degree.

• 5-7 years of experience in a fast-paced startup setting and/or experience in Big 4 management consulting.

• Proficient in deconstructing complex problems and translating overarching goals into relevant, actionable plans.

• Deep understanding of value drivers in revenue share business models.

• Strong executive presence with the ability to engage C-suite executives and senior stakeholders.

• Excellent business acumen, presentation capabilities, sound decision-making skills, and strong analytical abilities.

• Demonstrated experience in project and program management, including familiarity with phases, plans, and scope.

• Outstanding written and verbal communication skills.

• Capability to collaborate effectively across all organizational tiers.

• Exceptional cross-functional management abilities.

• Experience with eCommerce, FinTech, and analytics reporting tools such as Tableau, Snowflake, Salesforce, and Shopify is advantageous.

• Estimated travel of 15-20% to client locations and other sites as necessary.

🏝️ Benefits

• Competitive salary based on experience.

• Comprehensive medical benefits.

• Dental coverage.

• Vision coverage.

• Equity in a rapidly growing early-stage startup.

• Generous and flexible paid time off policy.

• 401(k) plan with financial guidance provided by Morgan Stanley.

• A collaborative and supportive work environment.