Account Manager – Email Marketing, Klaviyo

This is a fully remote position, open to applicants in Asia.

📋 Description

• Act as the main contact for designated clients

• Conduct weekly client meetings, providing updates and clearly communicating performance metrics and recommendations

• Create and manage email retention strategies across various campaigns, flows, and pop-ups

• Organize campaign schedules and coordinate copy, design, and Klaviyo resources

• Evaluate email copy and design to ensure quality, brand consistency, and alignment with campaign goals

• Oversee revisions, approvals, and personally conduct quality assurance on emails prior to launch

• Maintain alignment among clients and internal teams regarding priorities, deadlines, and deliverables

• Proactively identify potential risks, opportunities, and subsequent actions

• Ensure timely delivery of work that meets high standards

• Manage client relationships and drive email growth for eCommerce and DTC brands

⛳️ Requirements

• 3+ years of experience in account management or client-facing roles within an agency or performance marketing context

• Strong knowledge of email marketing, campaign strategies, and lifecycle flows

• Proficiency in Klaviyo is essential

• Experience collaborating with eCommerce or DTC brands

• Exceptional written, verbal, and asynchronous communication skills

• Confident in leading client discussions, managing expectations, and providing clear feedback

• Highly organized, responsible, and capable of managing multiple accounts

• Fluent in both written and spoken English

• Ability to work independently and meet deadlines

• Available full-time during Australian hours

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Opportunities for professional development and advancement

• Flexible working hours and a supportive work environment

• Work with a diverse range of clients and projects