Account Manager – Chromatography, Mass Spectrometry

This is a fully remote position, open to applicants in New York.

📋 Description

• Expand Agilent's market presence in chromatography, mass spectrometry, and associated consumables and services throughout the territory.

• Achieve or surpass designated sales goals.

• Actively seek out new clients and opportunities, generate demand, and penetrate competitive markets.

• Establish and maintain enduring relationships with researchers, faculty members, lab managers, and procurement teams.

• Create and implement a strategic, action-oriented territory plan targeting both academic and commercial accounts.

• Ensure satisfaction among the existing customer base.

• Respond to customer inquiries via calls and emails within 24 hours.

• Deliver precise quotes within 24–48 hours.

• Collaborate with Product Specialists, Consumables and Supplies, Service, and colleagues from One Agilent.

• Provide accurate monthly and quarterly sales predictions.

• Maintain updates in Salesforce CRM, manage expense reporting, and oversee business reporting.

• Serve the chemicals and energy, materials science, pharmaceutical and biopharmaceutical, life science research, clinical, environmental, forensics, and food sectors across Upstate New York.

⛳️ Requirements

• Bachelor’s degree in chemistry, biology, biochemistry, or a related physical or life science field from an accredited institution.

• Over 1 year of relevant experience in scientific or laboratory settings involving analytical instrumentation (GC, LC, MS) or in field sales and customer-facing roles.

• Fundamental understanding of chromatography, mass spectrometry, or similar analytical processes.

• Capability to navigate complex sales cycles that involve multiple stakeholders, funding sources, and procurement methods.

• Proficiency in building relationships and influencing stakeholders at all levels, both internally and externally.

• Exceptional written, verbal, presentation, and consultative selling abilities.

• Strong skills in self-management, organization, territory planning, and time management.

• Ability to work efficiently in both team-selling contexts and independently in a performance-focused environment.

• Possession of a valid driver's license and a clean driving history.

• Preferred: More than 1 year of sales experience in analytical instrumentation, laboratory technology, life sciences, or a comparable scientific market.

• Preferred: Background in selling to pharmaceutical, academic, university, government, or research laboratory settings.

• Preferred: Advanced technical knowledge of chromatography, mass spectrometry, or associated analytical workflows.

• Preferred: Proven history of consistently meeting or exceeding sales objectives and increasing market share.

🏝️ Benefits

• Eligibility for bonuses.

• Stock option eligibility.

• Comprehensive benefits package.

• Flexibility to work remotely.

• Choice between a company car or reimbursement for personal vehicle usage.

• Eligibility for sales incentives.