Account Manager, Business Information

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Manage and nurture existing Business Information clients to achieve revenue objectives.

• Conduct thorough assessments of Business Information contracts, covering usage, agreements, and invoicing.

• Foster interest and awareness of Coface Business Information services.

• Provide adequate training for users of Business Information products.

• Identify growth opportunities within current accounts.

• Ensure successful contract renewals and upselling while minimizing customer churn.

• Relay customer feedback on Business Information products and solutions to Sales and Marketing teams.

• Collaborate closely with Back Office to ensure contracts meet customer requirements.

• Achieve budgeted Business Information goals by securing and developing existing clientele.

• Regularly update and maintain the CRM system.

• Cultivate relationships with customers, brokers, and internal stakeholders.

• Ensure comprehensive KYC compliance when required.

• Report directly to the Head of Account Management in France.

⛳️ Requirements

• At least 7 years of demonstrated experience in a sales development position, preferably within the Business Information sector.

• Proven capability to thrive in a fast-paced global business environment.

• Ability to work independently and remain self-motivated while concentrating on objectives and tasks.

• Experience interacting directly with customers and brokers.

• Strong sales negotiation and communication abilities.

• Capacity to build rapport and maintain long-term relationships with both internal stakeholders and clients.

• Effective prioritization skills.

• Extensive understanding of various contract structures.

• Awareness of the current economic landscape and its impact on the market.

• Minimum of a Master's degree.

• A degree in Business and/or Finance-related fields is preferred.

• Proficient in communicating with customers in both French and English.

🏝️ Benefits

• Enjoy 3 days of remote work each week.

• Receive a maximum monthly subsidy of €30.

• Obtain remote-work vouchers valued at €12 for each day worked remotely.

• Access an e-learning platform tailored for learning 6 foreign languages, based on your employment contract.

• Get a remote-work equipment allowance of €350, subject to your employment contract.

• Benefit from contributions towards purchasing an electric bike, depending on your employment contract.