Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Provide support to current and potential accounts that require Zayo fiber infrastructure services.

• Cultivate customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services.

• Meet sales and revenue growth objectives through effective account management and prospecting.

• Advocate for Zayo's products and services within designated account segments.

• Gain an understanding of network proximity to key buildings to enhance on-net and near-net sales.

• Evaluate local competitive landscape and secure competitive deals.

• Deliver proposals and guide customers through a strategic sales process.

• Sustain customer relationships, preserve existing revenue through long-term commitments, and acquire new accounts.

• Formulate account strategies, design solutions, and manage relationships alongside the Sales team.

• Monitor, analyze, and report on sales performance and activities using Salesforce and other reporting tools.

• Accurately forecast sales opportunities in a timely manner.

• Keep records of customer activities for sales reporting and forecasting purposes.

• Provide timely updates and information to management.

• Collaborate with other departments to ensure customer satisfaction and meet revenue goals.

• Work both collaboratively and independently with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or relevant experience.

• A minimum of 2 years of sales experience managing mid-sized, large, and/or transactional deals.

• Demonstrated ability to establish and maintain relationships.

• Strong financial acumen and an understanding of deal structuring.

• Capability to collaborate effectively with others and adapt quickly.

• Outstanding verbal and written communication abilities.

• Exceptional customer service and relationship-building skills.

• Excellent time management and organizational capabilities.

• Ability to operate autonomously in a new or established market.

• Proficient interpersonal, communication, and presentation skills.

• Proven success in a matrix management environment.

• Strong grasp of account management and the strategic selling process.

• Effective problem-solving and interpersonal skills.

• Familiarity with Microsoft Word, Excel, and PowerPoint; experience with Salesforce is a plus.

• General knowledge of fiber infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as needed by customers.

🏝️ Benefits

• Health insurance.

• Life insurance.

• Disability retirement plans.

• Paid time off.

• Paid parental leave.

• Excellent dental insurance.

• Excellent vision insurance.

• Retirement 401(k) Savings Plan.