Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Professionally engage with both individual and corporate clients primarily through phone and email, with no cold calling involved.

• Conduct phone consultations with new clients regarding XTB products and accounts, including providing after-sales support.

• Manage and support a dynamic client base.

• Successfully win back and reactivate clients who have been inactive.

• Participate in trade fairs and sales events throughout Germany, attending up to five times a year.

• Support the launch of new products and platforms.

• Assist in delivering educational programs for clients.

• Contribute to the development of materials for both existing and prospective clients.

⛳️ Requirements

• A strong passion for the stock market, trading, and financial markets.

• A sales-driven mindset and enthusiasm for selling and engaging with customers.

• Native-level proficiency in German, both written and spoken.

• Good command of the English language.

• Exceptional communication and presentation skills to clearly explain complex financial products.

• A high degree of personal accountability and a proactive approach.

• Ability to perform well under time constraints.

• Preferred, but not required: a completed degree or commercial apprenticeship in finance, business, economics, or a related field.

• Experience with Salesforce or a similar CRM system is advantageous.

• Knowledge of stocks/CFDs is a plus.

🏝️ Benefits

• Permanent employment contract.

• Opportunity for up to 100% remote work within Germany.

• Attractive quarterly team bonus.

• Company health insurance with an annual budget exceeding 600 EUR for treatment allowances and supplemental dental coverage, including premium dental care / PVZ.

• Flexible/hybrid work arrangements with the option to work from the Berlin office.

• Monthly home office stipend of 50 EUR.

• 30 days of annual paid leave, along with additional vacation benefits based on length of service.

• Provision of a company laptop and complete peripheral setup.

• Fresh fruit, water, and unlimited coffee available at the office.