Account Manager

This is a fully remote position, open to applicants in California, +9 more states.

📋 Description

• Take ownership of the renewal process for a portfolio of essential accounts.

• Safeguard existing revenue by recognizing and mitigating account risks.

• Collaborate with sales teams to spot upsell and cross-sell opportunities.

• Lead negotiations for renewal and expansion contracts alongside legal and finance teams.

• Keep an eye on industry trends, competitive landscape, and client requirements.

• Collaborate with sales, customer success, and marketing to develop account strategies.

• Monitor and report on renewal rates, upsell achievements, and account health status.

• Report directly to the Head of Account Management.

• Drive revenue retention and growth within current client accounts.

⛳️ Requirements

• Prior experience as an Account Manager or in a similar commercial position.

• Proven track record in SaaS renewals and driving revenue growth.

• Strong understanding of cybersecurity, specifically in Third-Party Risk Management (TPRM).

• Demonstrated ability in contract and renewal negotiations.

• Capable of strategic account growth and effectively mitigating risks.

• Skilled in using data to inform renewal and revenue strategies.

• Ability to collaborate effectively with cross-functional teams.

• Interest in exploring AI tool adoption.

• Experience as an Account Executive or in a similar sales role is a plus.

• In-depth knowledge of the cybersecurity industry is advantageous.

• Expertise in advanced SaaS contract negotiations is a benefit.

• Relevant certifications in cybersecurity or TPRM are a plus.

• Completion of a national police history check and reference checks required prior to employment.

• For U.S. applicants, must reside in an eligible state and possess legal authorization to work in the United States without company visa sponsorship.

🏝️ Benefits

• Monthly Lifestyle subsidy for financial, physical, and mental well-being.

• Work-from-home setup allowance.

• Annual Learning & Development allowance of $1500 USD.

• Annual leave/PTO plus two additional UpGuardian leave days.

• 18 weeks of paid Parental Leave.

• Personal Leave Allowance, including sick and carer’s leave.

• Fully remote working environment with no mandatory office attendance.

• Top-of-the-line laptops provided.

• Paid subscriptions for generative AI tools.

• Comprehensive health insurance coverage.

• 30% variable bonus.