Account Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Propel sales growth within a designated territory by fostering relationships with retail partners.

• Execute regular, structured store visits in accordance with a defined call cycle.

• Cultivate and sustain relationships with retail store owners, managers, and sales teams.

• Serve as the main point of contact for designated customer accounts.

• Gain a thorough understanding of customer business, sales drivers, and potential growth opportunities.

• Manage A, B, and C customer call cycles while prioritizing high-value accounts.

• Identify opportunities to enhance sales, boost product penetration, increase range adoption, and maximize floor-space share.

• Optimize in-store displays, product positioning, merchandising, and competitive strategy.

• Educate retail sales staff on the features, benefits, and unique selling points of Tempur products.

• Assist in-store promotions, campaigns, product launches, and ensure retailer readiness.

• Represent the company at trade shows, Home Shows, conferences, and other industry events.

• Monitor and report on competitor activities, pricing strategies, customer trends, and shopper behavior.

• Keep accurate records of store visits and provide reports on sales activities and opportunities.

• Aid in forecasting and planning through insights gathered from the field.

• Collaborate with the National Sales Manager as well as marketing, product, and supply chain teams.

⛳️ Requirements

• Proven experience in sales or account management, preferably in a retail environment.

• Strong relationship-building skills and the ability to influence key stakeholders.

• Excellent organizational and time management abilities.

• Ability to analyze data and make informed decisions.

• Effective communication skills, both verbal and written.

• Familiarity with merchandising and product display strategies.

• Willingness to travel within the assigned territory.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working hours and a supportive work environment.