Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee relationships with significant retail, telecom, and technology partners in Spain.

• Cultivate connections from senior management to operational and frontline teams.

• Create account growth strategies across various channels, stores, and categories.

• Conduct regular business reviews.

• Manage platform integrations, ensure operational readiness, and facilitate partner launches.

• Collaborate with product, technology, and operations teams for smooth implementation.

• Promote training, process modifications, frontline engagement, and enhancements post-launch.

• Take ownership of account KPIs, including trade-in volumes, attach rates, conversion, revenue, and customer experience.

• Leverage performance data to optimize pricing, customer journeys, and sales efficiency.

• Implement marketing, staff-incentive, and partner-engagement initiatives to boost adoption.

• Spot upsell, cross-sell, and account expansion opportunities.

• Serve as a liaison between partner teams and the client’s global commercial, product, technology, and operations teams.

• Coordinate with stakeholders, address issues, and guarantee timely delivery.

• Transform partner feedback into actionable product and process enhancements.

⛳️ Requirements

• 4–8 years of experience in key account management, business development, consulting, technology implementation, or commercial operations.

• Proven track record of managing intricate client relationships and achieving commercial results.

• Strong analytical abilities with a familiarity with KPIs and business performance metrics.

• Solid understanding of technology platforms, digital products, and integration-led models.

• Capability to lead cross-functional projects and influence stakeholders without formal authority.

• Hands-on execution mindset, proactive initiative, and structured problem-solving skills.

• Experience in telecom, consumer electronics, retail, e-commerce, or marketplace is a plus.

• Entrepreneurial spirit and proactive approach.

• Proficient in both Spanish and English.

• Located in Barcelona or Madrid, with the ability to travel across Spain as required.

🏝️ Benefits

• Opportunities for advancement into larger account or country leadership positions.

• Significant ownership of high-profile accounts within a rapidly growing global technology firm.