Account Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee strategic sales initiatives and business development for distribution accounts located in the U.S.

• Drive demand through focused engagement with end-users.

• Represent both stock catalog products and custom packaging solutions.

• Foster existing customer relationships while establishing new connections to boost annual sales in the territory.

• Manage accounts to meet growth expectations, sales objectives, and budgetary requirements on an annual basis.

• Identify, target, and engage end users in the restaurant, grocery, convenience store, and commercial/retail bakery sectors.

• Conduct on-site product demonstrations, packaging assessments, and sample evaluations.

• Maintain a robust pipeline of potential end-user conversions and collaborate with distributor sales teams.

• Collaborate daily and weekly with the Sales Manager.

• Submit and assess pricing to ensure market competitiveness.

• Work together with customers and marketing departments to enhance business operations.

• Prepare analytical reports for quarterly and annual business evaluations.

• Travel monthly within the territory for trade shows, sales presentations, and end-user visits.

• Identify and nurture high-value customer portfolios.

• Build relationships with key business leaders.

• Maintain knowledge of product and manufacturing processes to assist customers effectively.

• Keep contact and project records updated in the Sales Pipeline Tool and WebCenter.

• Analyze account profitability metrics.

• Introduce new customers to company products, programs, and services.

• Negotiate contracts and finalize agreements.

• Engage in customer RFQs and RFPs while adhering to deadlines.

• Act as a brand ambassador and create customized sales presentations.

• Formulate and execute strategic territory account plans.

• Coordinate trade show representatives as required.

• Deliver sales presentations at customer events and industry trade shows.

• Utilize sales reporting tools to create production forecasts.

• Collaborate with customers and internal teams to produce tailored packaging solutions.

• Train distributor sales representatives and conduct joint sales calls with end-users.

• Strengthen customer relationships through meetings, events, and consistent communication.

• Monitor marketing trends in products and the industry.

• Address escalated issues related to customers, products, services, and billing.

• Assist with customer contracts and agreements.

• Submit weekly updates on sales activities and expense reports.

• Maintain a company vehicle, if provided.

• Effectively communicate across all levels of the organization.

• Document assigned responsibilities and perform additional tasks as required.

• This position does not have supervisory responsibilities.

⛳️ Requirements

• High school diploma or GED is mandatory.

• A Bachelor's degree in business management or equivalent professional experience is preferred.

• A minimum of five (5) years of sales experience, particularly in packaging and/or distribution, is favored.

• Prior experience in selling to foodservice, restaurant, grocery, or bakery markets is highly preferred.

• Must be at least 18 years of age.

• Successful completion of pre-employment drug screening, physical examination, and background check is required.

• Must possess a valid driver's license.

• Ability to operate a motor vehicle safely.

• Willingness to travel frequently by both air and land.

• Adequate personal financial resources to arrange travel between monthly reimbursement cycles.

• Basic computer/typing skills and proficiency in Microsoft Office applications: Word, Outlook, Excel, and PowerPoint.

• Strong verbal and written communication capabilities.

• Skills in relationship-building, rapport creation, and customer business development.

• Excellent analytical skills and logical reasoning abilities.

• Ability to leverage data-driven reports for sales growth and production forecasting.

• Strong prioritization, organization, multitasking, time management, and attention to detail skills.

• Ability to work independently on multiple projects with minimal supervision.

• Public speaking and presentation proficiency.

• Capability to read, comprehend, and communicate complex documents and write clearly in English.

• Ability to understand, articulate, and communicate effectively in English.

• Competence in performing basic mathematical calculations and using formulas for data analysis.

• Ability to resolve practical problems effectively.

• Capability to meet physical demands, including frequently transporting up to 10 pounds and occasionally up to 25 pounds.

• Willingness to travel by land and/or air for extended durations, including overnight stays.

🏝️ Benefits

• Reimbursement for approved travel expenses.

• Primarily remote work available within designated geographic locations.

• Company vehicle provided, if applicable.

• Reasonable accommodations available for individuals with disabilities.